Golf
Robert Enners II
Ypsilanti,MI
Summary
Proven Rural Mail Carrier with a track record of exceptional service at USPS, showcasing dependability and excellent communication. Mastered the art of package handling and customer relationship building, achieving high accuracy in mail delivery. Adapts swiftly to workload changes, ensuring professional and efficient mail service. Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Rural Mail Carrier
USPS
11.2004 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Education
Bachelor of Science - Business Management
Eastern Michigan University
Ypsilanti, MI06.1989
Skills
- Dependability
- Load Balancing
- Prioritization
- Observation
- Package handling
- Safe Driving
- Scheduling flexibility
- Attention to Detail
- Mail-sorting and delivery sequence
- Delivery records
- Schedule Management
- Registered mail protocols
- GPS use
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Relationship Building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Professionalism
- Time management abilities
- Professional Demeanor
- Analytical Skills
- Adaptability
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work from home optionCompany CultureWork-life balanceAffiliations
- Phi Sigma Kappa Fraternity
- Moose Lodge 782
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- 2 Ton Vehicle Training - Sept. 2010
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 4 in the development of Safety Team.
Interests
Fishing
Camping
Motorcycle Riding
Software
Basic Microsoft Software
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Languages
English
Advanced (C1)
Timeline
Rural Mail Carrier
USPS
11.2004 - Current
Bachelor of Science - Business Management
Eastern Michigan University
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