Robert Essex
AUGUSTA
Summary
Results-driven professional with extensive experience in healthcare operations and program implementation. Strong background in leading interdisciplinary teams, streamlining processes, and achieving high standards of patient care, ensuring compliance and financial sustainability.
Overview
33
33
years of professional experience
Work History
Clinic Director
Armor Physical Therapy
Battle Creek, MI
03.2024 - Current
- Directed daily clinic operations, ensuring efficient patient flow and optimal resource allocation.
- Implemented patient care protocols, enhancing treatment consistency and quality of services provided.
- Collaborated with staff to develop individualized treatment plans, improving patient satisfaction and outcomes.
- Managed scheduling and staffing needs, optimizing team performance and workload distribution.
- Analyzed clinic performance metrics, identifying areas for improvement and implementing strategic initiatives.
- Oversaw budget management, ensuring financial sustainability while maintaining high-quality patient care services.
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
Owner/Operator, Physical Therapist
Muscle & Spine Rehabilitation Center
Battle Creek, MI
11.1998 - 02.2024
- Developed and implemented operational protocols enhancing patient flow and satisfaction.
- Oversight for all aspects of business operations. Recruitment and human resources, payroll, medical billing, clinical development programs and operational compliance with rehabilitation best practices.
- Oversaw scheduling systems to optimize resource allocation and reduce patient wait times.
- Established partnerships with local health providers to expand referral networks and service offerings.
- Managed day-to-day business operations.
- Implemented quality assurance measures that maintained high standards of patient care and safety compliance.
Vice President, Outpatient Physical Therapy
Rehab Pros
Grand Rapids, MI
05.1996 - 10.1998
- Joint Venture between Mary Free Bed Hospital, Saint Mary's Hospital and GNA.
- Responsible for Outpatient Division. Managed day to day operations, business development for 12 Outpatient Clinics and 14 Sports Medicine Contracts in the Greater Grand Rapids market.
- Fostered partnerships with community organizations to expand service offerings and enhance patient outreach programs.
- Directed strategic initiatives to enhance patient care and operational efficiency across multiple rehabilitation facilities.
- Developed and implemented policies that improved compliance with regulatory standards and best practices in rehabilitation services.
- Led cross-functional teams to streamline processes, resulting in improved workflow and staff productivity.
- Oversaw budget management and resource allocation, ensuring optimal utilization of financial and human resources.
Director of Rehab Services
Battle Creek Health Systems
Battle Creek, MI
11.1992 - 05.1996
- Developed and implemented strategic rehabilitation programs to enhance patient outcomes and service delivery.
- Directed interdisciplinary teams to optimize care coordination and streamline rehabilitation processes. Physical Therapy, Occupational Therapy, in multiple treatment settings - Hospital Inpatient, Outpatient, and Skilled Nursing Facilities.
- Analyzed performance metrics to identify improvement opportunities within rehab services.
- Established quality assurance protocols to ensure compliance with healthcare regulations and standards.
- Collaborated with senior leadership hospital leadership to align rehabilitation strategies with organizational goals and objectives.
Education
Master of Science - Physical Therapy
Andrews University
Berrien Springs, MIDoctor of Physical Therapy -
University of Montana
Missoula, MTSkills
- Patient care coordination
- Operations management
- Program implementation
- Administrative oversight
- Clinical competence in wide range of orthopedic and neurological diagnosis
Affiliations
American Physical Therapy Association
Michigan Physical Therapy Association
Timeline
Clinic Director
Armor Physical Therapy
03.2024 - Current
Owner/Operator, Physical Therapist
Muscle & Spine Rehabilitation Center
11.1998 - 02.2024
Vice President, Outpatient Physical Therapy
Rehab Pros
05.1996 - 10.1998
Director of Rehab Services
Battle Creek Health Systems
11.1992 - 05.1996
Master of Science - Physical Therapy
Andrews University
Doctor of Physical Therapy -
University of Montana