Simone Cunningham

• Communicated job requirements and responsibilities to over 100 drivers, ensuring clear understanding and compliance.
• Handled calendar management for driver schedules, route scheduling, maintenance requests, bus changes, and communication with multiple departments to ensure timely rollout of operations.
• Conducted on-the-scene accident investigations, assisted in preparing accident reports, OSHA reports, and safety violation documents.
• Observed drivers on the road, identified safety issues, and implemented corrective actions while documenting violations.
• Acted as a liaison between drivers, clients, and internal departments to resolve customer service issues promptly.
• Evaluated and monitored driver safety, performance, and compliance with legal, employment, and labor policies.
• Assisted in dispatching, driving, interviewing, and performed miscellaneous clerical tasks as required.
• Met all driver qualifications at location and maintained a valid CDL required to operate vehicles.
• Evaluated and adjusted over 16 routes based on daily needs, available workers, traffic hazards, and weather conditions.

• Developed strategic plans for assigned universities, boosting engagement by 43% through the establishment of the Student Engineering Program.

Supported employees and managers on HR policies, procedures, and employee relations.

• Partnered with HR Managers on job descriptions, requisitions, and offer letters.
• Managed the employee lifecycle from onboarding to offboarding.
• Ensured HR data integrity using various HRIS systems
• Supported pension, benefits administration, and vacation management.
• Identified and implemented process improvements and revised company policies.
• Ensured compliance with provincial legislation and organizational goals.
• Coordinated employee benefit plans, including health, wellness, referrals, and tuition reimbursements.
• Collaborated on HR performance cycles and corporate training.
• Produced HR metrics and reporting.
• Promoted a safe, positive work environment through HR best practices.
• Managed staffing plans, hiring campaigns, and candidate screening.
• Conducted employee investigations and managed personnel files.
• Processed bi-weekly payroll and managed employee leaves (FMLA, etc.).
• Assisted in union negotiations and ensured CBA adherence.

Recruitment Process Management:

• Executed all activities associated with open requisitions, adhering to established process standards and requirements.
• Utilized appropriate resources to drive the end-to-end recruitment process efficiently.

End-to-End Recruitment Support:

• Supported and managed the complete recruiting process, fostering relationships with hiring managers.
• Conducted requisition management, posted advertisements, sourced, screened, interviewed, and managed candidate correspondence.
• Provided hiring manager updates and made recommendations for hires.

Proactive Candidate Relationship Building:

• Proactively connected with candidates to build relationships and establish talent pipelines.

Communication and Computer Skills:

• Demonstrated excellent written and verbal communication skills.
• Possessed proficient computer skills, including intermediate-level proficiency in MS Word, Excel, and PowerPoint.

Technology Proficiency:

• Utilized applicant tracking systems effectively.
• Demonstrated knowledge of SAP/SuccessFactors for comprehensive HR support.

HR Oversight Across Multiple Locations:

• Oversaw HR needs for vacancies and employee operations across 22 locations.

Data Gathering and Analysis:

• Gathered data on course success and participant experiences to inform future course planning.
• Evaluated the success of training programs and provided recommendations for improvements to upper management.

Process Improvement and Optimization:

• Provided recommendations for process improvements, including the discontinuation of ineffective or outdated methods.
• Monitored training reports within the learning management system for respective roles to ensure initial and annual training completion.

Travel Coordination:

• Coordinated travel arrangements for trainers to ensure seamless delivery of training programs.

Skill Gap Analysis and Training Development:

• Assessed skill gaps for employees in the Technical department and developed targeted training courses to address identified needs.

Talent Identification and Promotion:

• Identified workers with specific skill sets, recommending them for promotions or raises.
• Increased internal hiring by 31%, resulting in savings of $30,000 in training fees.

These accomplishments showcase a comprehensive skill set in training and development, data analysis, process improvement, and talent management.

Collaborative Training Initiatives:

• Coordinated with engineers and corporate leadership to identify training and development opportunities aimed at improving safety and optimizing performance.

Needs Assessment and Training Development:

• Collected information about company objectives and employee deficiencies to assess training needs.
• Developed engaging and entertaining presentations to maintain employee attention and enhance the impact of training.

Flexible Training Delivery:

• Held online and conference call training sessions to accommodate off-site employees.

Training and Mentoring:

• Trained and mentored 25 new personnel hired to fulfill various roles within the organization.

Program Development and Implementation:

• Developed and implemented updating training programs for 25 employees, ensuring ongoing skill enhancement and performance optimization.