Robert Felix
La Puente,Ca
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Armed Protection Officer
Off Duty Services, Inc.
01.2024 - Current
- To maintain the safety and well being of all Kaiser Permanente staff, its members and visitors through meticulous monitoring of entry points and verifying identification credentials.
- Respond swiftly to any threats towards clients staff, its members and visitors by assessing the situation accurately and taking appropriate action as needed.
- Provide excellent customer service to the client's staff, members and its visitors by addressing concerns promptly and courteously while maintaining a professional demeanor at all times.
- Assisted in emergency situations, providing first aid and coordinating with appropriate authorities for timely response.
Executive Protection Officer
GSG Protective Services
04.2022 - Current
- Employ advance conflict resolution strategies to de-escalate potential volatile situations.
- Efficiently manage time while escorting staff and political guests to and from vehicles.
- Apply sound judgement to ensure compliance with safety protocols while protecting the client's interest.
Executive Protection Officer
Galahad Protective Services
10.2021 - 04.2022
- Exhibited strong problem-solving skills to efficiently resolve challenging situations.
- Demonstrated proficiency in risk assessment and evaluation techniques to identify potential threats towards clients.
- Maintained composure under high stress conditions while responding to emergency situations.
- Efficiently managed time while conducting perimeter patrols of client's property.
Police Officer
Los Angeles Police Department
09.2007 - 01.2022
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Education
High School Diploma -
Nogales High School
La Puente06.1990
Skills
- Communication Skills
- Criminal Investigations
- Critical Thinking
- Strong work ethic
- Professionalism
Accomplishments
- Received a Police Star Medal for saving citizens lives in a shooting incident while employed by the Los Angeles Police Department.
Certification
- Ca BSIS Guard Card
- Ca BSIS Exposed Weapon Permit
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Armed Protection Officer
Off Duty Services, Inc.
01.2024 - Current
Executive Protection Officer
GSG Protective Services
04.2022 - Current
Executive Protection Officer
Galahad Protective Services
10.2021 - 04.2022
Police Officer
Los Angeles Police Department
09.2007 - 01.2022
High School Diploma -
Nogales High School
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