Robert Folwell
Pittsburgh,United States
Summary
Dedicated, results-driven professional with a robust background in sales, management, and customer service, complemented by expertise in sound engineering and design across production, mixing, and mastering processes. Recognized for a strong work ethic and integrity, with a proven ability to build relationships and foster collaboration. Committed to continuous learning and adaptability, driven by a passion for personal and professional growth that ensures success in dynamic environments. Eager to leverage diverse skills to contribute effectively while pursuing new challenges in the industry.
Overview
4
4
years of professional experience
Work History
Account Executive
IHeart Media
Youngstown, OH
12.2025 - Current
- Negotiated contracts and agreements, ensuring favorable terms for clients and company alike.
- Mentored junior account executives, fostering professional development within the team.
- Streamlined reporting processes, improving accuracy of account performance metrics.
- Drove revenue growth through strategic upselling and cross-selling initiatives across client accounts.
Sous Chef
Cenci's Pizzeria & Bar
Cranberry, PA
09.2025 - Current
- Supervised kitchen operations, ensuring adherence to food safety and hygiene standards.
- Developed and implemented new menu items, enhancing culinary offerings and customer satisfaction.
- Trained and mentored junior kitchen staff, fostering a collaborative team environment.
- Managed inventory control processes, optimizing supply chain efficiency and reducing waste.
Account Executive
Forever Media Inc
Pittsburgh, PA
05.2025 - 09.2025
- Cultivated strong client relationships to enhance account performance and retention.
- Developed tailored marketing strategies to meet diverse client needs and objectives.
- Analyzed market trends to identify growth opportunities and optimize sales approaches.
- Led cross-functional teams in executing successful advertising campaigns for multiple clients.
Store Manager
Verizon Wireless Zone
Aliquippa
08.2023 - 04.2025
- Managed all aspects of store operations, including inventory and cash audits, scheduling and store appearance. Coached and lead a sales team, driving performance and achieving key performance indicators (KPI's). Track and analyzed KPI's, Store GP, commission, mobile and home protection take rates, and profit to pay rate ratio. Conducted interviews with a 75% employee retention rating. Oversaw lead distribution, conduct, and employee incentives.
Sales Manager
OSL Mobile Services
Carnegie
05.2023 - 08.2023
- Managed and supervised 2 store locations. Coached and guided entry-level sales associates to achieve commission sales goals. Traveled between stores to ensure adherence to company standards. Created training regimen for the company.
Door to Door Sales Manager
Verizon Elite Visionary
Pittsburgh
07.2022 - 05.2023
- Conducted door to door sales, focusing on up selling products and competitive pricing. Managed a team of 5-10 sales representatives, providing coaching and development. Interviewed and hired candidates, achieving a 75% employee retention rating.
Education
Associate of Science - Sound design and Production
Sound Bridge Academy
Cambridge05.2022
Associate of Science - General Studies
Reynolds JSHS
Greenville06.2016
Skills
- Time Management
- Adaptability
- Fast Learner
- Effective Time Management
- Leadership
- Computer Skills
- Microsoft Office
- Ability to Work Under Pressure
- Communication
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Sales
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
Timeline
Account Executive
IHeart Media
12.2025 - Current
Sous Chef
Cenci's Pizzeria & Bar
09.2025 - Current
Account Executive
Forever Media Inc
05.2025 - 09.2025
Store Manager
Verizon Wireless Zone
08.2023 - 04.2025
Sales Manager
OSL Mobile Services
05.2023 - 08.2023
Door to Door Sales Manager
Verizon Elite Visionary
07.2022 - 05.2023
Associate of Science - Sound design and Production
Sound Bridge Academy
Associate of Science - General Studies
Reynolds JSHS