Robert Foster
Charlotte,NC
Summary
Successful account representative provided ongoing support to ensure client satisfaction. Identified market trends, understood competitive landscape and possessed excellent communication skills to explain customer options. Developed comprehensive knowledge of product lines to maximize profits while promoting customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sales/Purchasing Manager
Butler Lighting
08.2023 - Current
- Adjusted purchasing department procedures to maximize department effectiveness.
- Performed monthly reconciliation of open purchasing orders.
- Helped build an e-commerce/drop-shipping platform to maximize passive revenue for the company
- Worked with builders to supply their customers' new homes with lighting that matches both their style and budget
- Managed at least 5 in person and phone sales appointments per day
Less-Than-Truckload Account Representative
Total Quality Logistics
03.2021 - 06.2023
- Managed accounts for 50+ Account Executives
- Managed upwards of 120+ new Less-than-TruckLoad (LTL) shipments per week
- Grew TQL LTL department's most profitable account in H2-21 and H1-22 from cradle to grave
- Offered strong customer service skills, keeping customers satisfied and increasing sales for my team of Account Executives by an average of 1500% annually
- Continually updated a leadership resume and honed skills by participating in various management trainings
Logistics Account Executive
Total Quality Logistics
01.2020 - 03.2021
- Managed upwards of 40+ Full TruckLoad (FTL) shipments per week
- Handled cradle-to-grave sales cycle for all prospects
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Education
Bachelors - Political Science
University of South Carolina
Columbia, SC12.2019
Skills
- Supply Chain Management
- Problem Solving
- Leadership
- B2B Sales
- Customer Service
Timeline
Sales/Purchasing Manager
Butler Lighting
08.2023 - Current
Less-Than-Truckload Account Representative
Total Quality Logistics
03.2021 - 06.2023
Logistics Account Executive
Total Quality Logistics
01.2020 - 03.2021
Bachelors - Political Science
University of South Carolina
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