Robert Frantz

• Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Directly interacted with customers to deliver mail, packages, and ordered goods.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

• Supported company initiatives for environmental sustainability, adopting eco-friendly driving habits that reduced carbon emissions.
• Conducted regular safety training sessions for new hires or returning employees, instilling the importance of adherence to company standards and regulations.
• Contributed to the development of new routes or service offerings by providing valuable feedback from firsthand experience on the job.
• Utilized advanced onboard technology effectively for navigation purposes while also maintaining familiarity with traditional map-based routing methods when needed.
• Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
• Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
• Enhanced passenger satisfaction by providing safe and timely transportation services.
• Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
• Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management skills.

• Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
• Operated with safety and skill to avoid accidents and delays.
• Provided passenger assistance, collected fares and offered schedule and route information.
• Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
• Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Accepted and processed fares.

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Transported passengers safely along prescribed routes according to tight schedules.
• Conducted pre-trip inspections of bus for safe operation.

Unemployed do to medical.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

• Improved overall project efficiency with ongoing collaboration with dispatchers for accurate scheduling and resource allocation.
• Provided support during emergency response situations, utilizing vacuum trucks to assist in hazardous material cleanup efforts.
• Resolved client issues through timely communication and professional conduct during service calls.
• Ensured compliance with environmental regulations by properly disposing of waste materials collected from job sites.