Robert Franz
Bristol,NH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, with over 32 years in the ski industry.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Small Business Owner
Franz Paintless Dent Repair
Bristol , NEW HAMPSHIRE
01.2009 - Current
- Self employed owner/operator Paintless Dent Repair Service
- Servicing collision centers and car dealerships around New Hampshire
- Work with insurance companies and retail customers, with hail damage insurance claims
Ski Patrol Training Coordinator
Loon Mountain Resort
Lincoln , NEW HAMPSHIRE
11.2014 - 09.2023
- Delivered presentations outlining best practices related to specific job roles or tasks.
- Ensured that all necessary equipment was available prior to a session commencing.
- Provided feedback to trainers regarding the effectiveness of their sessions.
- Develop and implement employee training and departmental safety policies and procedures in accordance with industry standards.
President
Professional Ski Patrol Association
, NEW HAMPSHIRE
11.2015 - 11.2018
- Organized and facilitated board meetings, strategic planning of annual membership meetings, pre courses, and certified exams.
- Maintained good communication with chair personal to keep teams on track with company goals.
- President for three years. Vice President of 3 years prior
Assistant Ski Patrol Director
Gunstock Resort
Gilford , NH
09.2023 - present
- DirectMaintain the daily operations of the department and ensured compliance with company policies
- coordinate on going training and the training of new hires with the latest in emergency first aid care and outdoor emergency transportation
- Interdepartmental training pertaining to lift evacuation procedures and rope rescue techniques
- Maintain contact with other departments for information on trail status, snow conditions, injuries, visibility problems and special events
Education
EMT - Fire And EMS
Lakes Region Community College
Laconia, NH12-2023
Rope Rescue Technician II -
CMC Rescue
09-2017
Certified Member/Examiner -
National Ski Patrol
01-2013
Certified Member/Examiner -
Professional Ski Patrol Association
01-2007
Bachelor of Science - Biology
Worcester State University
Worcester, MA05-1994
Skills
- Staff Training and examining
- Ski area Risk management and crisis management
- Public speaking and interpersonal skills
- Working knowledge of ANSI B77 codes as well as NSAA and NSP lift evacuation guidelines
- Outdoor emergency care and transportation
- Small business management
- Repair and maintenance skills
- Ability to be trained and learn new skills
Certification
- NH EMT license 5/2024
- Rope Rescue Technician level II 9/2017
- National Ski Patrol Certified 2013
- Professional Ski Patrol Association Certified 2007
Timeline
Assistant Ski Patrol Director
Gunstock Resort
09.2023 - present
President
Professional Ski Patrol Association
11.2015 - 11.2018
Ski Patrol Training Coordinator
Loon Mountain Resort
11.2014 - 09.2023
Small Business Owner
Franz Paintless Dent Repair
01.2009 - Current
EMT - Fire And EMS
Lakes Region Community College
Rope Rescue Technician II -
CMC Rescue
Certified Member/Examiner -
National Ski Patrol
Certified Member/Examiner -
Professional Ski Patrol Association
Bachelor of Science - Biology
Worcester State University
- NH EMT license 5/2024
- Rope Rescue Technician level II 9/2017
- National Ski Patrol Certified 2013
- Professional Ski Patrol Association Certified 2007
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