Robert Frazier

Lead procurement, strategic sourcing, inventory management, and warehouse operations for a $48M multi-site manufacturing organization, supporting five operating locations, a 130,000-square-foot manufacturing and distribution facility, and the successful launch of the company's Kitchen Cabinet Refacing division.

• Manage procurement and inventory planning supporting five operating locations and a 130,000-square-foot manufacturing facility.
• Develop supply chain strategies that improve material availability while supporting production across multiple business divisions.
• Negotiate pricing, freight agreements, and supplier contracts with domestic and international vendors.
• Lead demand planning and inventory forecasting to balance customer service levels with inventory investment.
• Oversee warehouse operations supporting daily shipping, receiving, inventory accuracy, material flow, and order fulfillment.

Directed day-to-day operations for a $3.5M multi-state home services organization, overseeing sales, operations, customer service, workforce planning, and service delivery throughout Virginia, Maryland, and Washington, D.C.

• Held full P&L responsibility while leading operational and commercial performance across a seasonal workforce of up to 50 employees.
• Built and developed high-performing sales, customer service, and field operations teams that improved service quality and customer satisfaction.
• Implemented route optimization, technician scheduling, and standardized operating procedures that increased operational efficiency and service consistency.
• Led recruiting, hiring, onboarding, training, coaching, and performance management for seasonal and full-time employees.
• Utilized KPI-driven management to improve labor utilization, customer retention, profitability, and operational performance.
• Partnered with ownership to develop operational strategies supporting long-term business growth and profitability.