Robert Garcia
Bellflower,CA
Summary
Resourceful Motor Transport Operator as Lance Corporal in United States Marine Corps. Strong history of overseeing convoy transportation of equipment, supplies and personnel. Excellent planning, problem-solving and organizational skills developed over 4+ years of experience. Experienced in keeping units ready through hands-on training. Maintains equipment in good working order, as well as manage safety and develop tactical plans for transportation operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Motor Transport Operator
United States Marine Corps
06.2021 - Current
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Reported defects, damage and accidents to proper personnel.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Customer Support Specialist
Blizzard Entertainment
02.2019 - 02.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Summerset High School
Bellflower, CA09.2011
Skills
- Shipment Management
- Vehicle Maintenance
- Equipment Accountability
- Mobility Assistance
- Maintaining Records
- Personnel Training
- Combat Operations
- Supervising Personnel
- Record Keeping
- Customer Service
- Computer Literacy
- Logistics Coordination
Timeline
Motor Transport Operator
United States Marine Corps
06.2021 - Current
Customer Support Specialist
Blizzard Entertainment
02.2019 - 02.2021
High School Diploma -
Summerset High School
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