Robert Genao
Yonkers,NY
Summary
Quick-thinking Police Officer skilled in assessing risks and making critical decisions under pressure. Trained in crisis management, defensive tactics and appropriate use of different techniques. Dedicated to minimizing use of force and maximizing positive outcomes. Exceptional at communicating and maintaining strong relationships with the community and coworkers.
Overview
5
5
years of professional experience
Work History
Police Officer (NYPD)
City of New York Police Department
Bronx, NY
10.2019 - Current
- Sworn to protect life and property while upholding law & regulations
- Respond to all 911 calls assigned, identify, pursue and arrest perpetrators of criminal acts
- Developed creative ways to address conditions of my assigned area
- Composed reports and utilize department systems to prepare necessary paperwork for arrests, investigations and trial.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Patrolled assigned areas to detect and prevent criminal activity.
Conference and Event Sales Associate
American Management Association
New York, NY
12.2018 - 09.2019
- Charge with developing and executing sales strategies for clients worldwide
- Manage 50+ clients while overseeing several clients in-house
- Assist in growing our customer base through networking, referrals and responding to inquiries
- Accountable for meeting sales quota and maintaining optimal client satisfaction.
- Managed and ensured all seminars and events ran effortlessly while addressing any specific need
- Oversee training of new administrative personnel
- Acted as interdepartmental liaison on client relations and budget issues
- Became the initial contact for all sale inquiries and assist potential clients with any concerns.
Education
Bachelor of Arts - Social Science Interdisciplinary
University At Buffalo, The State University of New York
Buffalo, NY01.2016
Skills
- Macintosh
- Microsoft Windows
- Microsoft Office
- Community Engagement
- Crime Prevention
- Patrol Procedures
- Defensive Tactics Training
- Court Testimony
- Relationship Building and Management
- Case Management
- Fingerprinting
Languages
spanish
Limited
References
References available upon request.
Timeline
Police Officer (NYPD)
City of New York Police Department
10.2019 - Current
Conference and Event Sales Associate
American Management Association
12.2018 - 09.2019
Bachelor of Arts - Social Science Interdisciplinary
University At Buffalo, The State University of New York
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