Walter Sariles
Dispatcher II
Van Nuys,CA
Summary
Highly skilled Intermediate Typist Clerk delivering high word count per minute. Seasoned clerical employee talented in spotting typographical errors and producing high-quality documents. Organized worker with pride in professional work. Proficient in filing, alphabetizing and working with customers. Possesses understanding of operation of office equipment and programs. Proficient in Microsoft Office and Google Docs * Windows, Macintosh, (Word, Excel, Outlook, PowerPoint) * Experienced with Avaya, CSG, Kronos, SageQuest, and WorkAssure. Detail-focused Data Analyst with knowledge in data process validation and business needs analysis. Proven to understand requirements and translate into actionable project plans. Dedicated and hard-working with passion for patient Data Safety.
Overview
14
14
years of professional experience
Work History
Intermediate Typist Clerk
Olive View-UCLA Medical Center
10.2018 - Current
- As an ITC, I provide office support primarily to the scanning unit. I work at a quick and accurate pace to ensure documents are available to health care providers. Ensuring patient data is safe is extremely important to the way I work. I am able to work independently or with a team, and can adapt to changes as Im self motivated. I have a good amount of computer knowledge and often I can assist with multiple projects.
- Utilize Microsoft Office applications, Outlook email and other computer programs as
required in the performance of duties. - Accurately typed 50 words per minute with no errors.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Ensure accurate data regarding patient encounters and health care providers
- Maintains office supplies and monitor inventory levels for required supplies.
- Supports special projects and programs
- Researched online and offline sources to obtain information for official documents or correspondence.
- Entered data into databases in alphabetic and numerical order.
- Organized and maintained precise confidential personnel files.
- Attended training associated with role to improve skills and boost speed.
- Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
Dispatcher II
Time Warner Cable
01.2011 - 12.2016
The Dispatcher II contributes to the daily support provided to Time Warner Cable clerical, contractual, and technicalstaff. The skills most utilized as a Dispatcher were one's ability to multitask, think critically, and rapidly adapt tochanging situations. Other skills and tasks involved in performing dispatcher duties included but were not limitedto: using deductive and interpersonal skills to successfully meet deadlines and route the daily schedules ofmoderately-sized teams of technicians; exceeding call volume expectation by maintaining a call volume intake of upto 145% per shift; performing supervisory duties such as oversee co-workers, assist co-workers of various rank, andparticipate in meetings to build an overall better work environment.
Store Manager
Los Angeles Air Force Base
01.2009 - 01.2011
As manager of the General Nutrition Center of the Los Angeles Air Force Base, it was my duty to understand allmilitary, healthy, and business safety regulation as well as implement said regulations to maintain a safe workenvironment. Managing internal relations in addition to finances were among my daily tasks as a manager. Othertasks including but were not limited to: surpassing financial objectives with the use of advertisement, salespromotion, and displays; conducting regular staff meetings to review store statistics, discuss monthly objectives,propose innovative ideas, and acknowledge employee accomplishments; ensuring the safety of customers and staffby enforcing store policy and safety procedures.
Education
Bachelor of Science - Cloud And Networking Security
Los Angeles Pierce College
Woodland Hills, CA07.2026
No Degree - Airframe Structure And General Maintenance
NVOC Aviation Mechanic School
16550 Saticoy St, Van Nuys, CA 9140607.2026
Skills
- Macintosh
- Excel
- Microsoft Office
- Outlook
- PowerPoint
- Windows
- Office Equipment
- Standard Operating Procedures Understanding
- Personalized Support
- Preventive Maintenance
- Speech Recognition Software
- Email Correspondence
- Clerical Support
- Patient Confidentiality
- Critical Thinking
- Information Documentation
- Maintenance Requirements
- File Review
- Reading Comprehension
Accomplishments
- Co Founder of Penya Barcelona Los Angeles
- Co Founder of Penya Barcelona non profit.
- Aviation Mainframe program Completion.
Languages
- English
- Spanish
Hobbies
Seasoned Marathon Runner
Additional Information
"Well done is better than well said " Benjamin Franklin
Timeline
Intermediate Typist Clerk
Olive View-UCLA Medical Center
10.2018 - Current
Dispatcher II
Time Warner Cable
01.2011 - 12.2016
Store Manager
Los Angeles Air Force Base
01.2009 - 01.2011
Bachelor of Science - Cloud And Networking Security
Los Angeles Pierce College
No Degree - Airframe Structure And General Maintenance
NVOC Aviation Mechanic School
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