Robert Gibson
Philadelphia,PA
Summary
Professional with track record in fostering strong alumni relationships and organizing impactful events. Skilled in communication, data management, and program development, ensuring seamless collaboration and goal achievement. Known for adaptability and reliability, consistently delivering results in dynamic environments.
Overview
5
5
years of professional experience
Work History
Senior Alumni Cordinator
Recovery Centers of America
03.2022 - Current
- Enhanced alumni engagement by organizing and executing various networking events and reunions.
- Leveraged social media platforms effectively, increasing online presence
- Facilitates inpatient groups and activities as well as outpatient
- Carries out regular surveys of the inpatient population
- Helps to block patients from leaving against advice
- Continues to outreach and stay in contact with alumni to help with their recovery, and when appropriate facilitates re-entry to the facility
- Facilitates online meetings for alumni
- Works closely with other senior leadership on site to assist with programming
- Attends RSS shift reports and new staff orientation to update on alumni activities
Recovery Instructor
RCA
02.2021 - Current
- Spearheaded group counseling sessions to help individuals deal with Alcoholism and Addiction issues.
- Delivered individualized counseling services to clients working through issues such as substance abuse.
- Devised and enhanced treatment strategies to promote continued progress.
- Documented all patient interactions, treatment plans and patient responses.
- Encouraged clients and to practice and use skills and strategies for confronting problems constructively.
- Provided tools for clients to communicate better and negotiate issues for improved relationships and long term recovery
Lead Recovery Support Specialist
RCA
06.2020 - 02.2021
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Responded to and resolved patients questions and concerns.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Identified team weak points and implemented corrective actions to resolve concerns.
Recovery Support Specialist
RCA
07.2019 - 06.2020
- Communicated back to nurses and therapists regarding patient performance and condition.
- Informed nurses and therapists of any requests from physicians, patients, and visitors.
- Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
- Recorded and maintained patients' attendance in client records.
- Transported patients to and from treatment areas using wheelchairs and assistive devices.
- Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
- Served patients in a friendly, efficient manner following outlined steps of service.
- Actively listened to patients requests, confirming full understanding before addressing concerns.
Education
No Degree - History
Indiana University of Pennsylvania
Indiana, PAHigh School Diploma -
Springfield High School
Springfield, PA05.2008
Skills
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Adaptability and flexibility
- Customer service
Timeline
Senior Alumni Cordinator
Recovery Centers of America
03.2022 - Current
Recovery Instructor
RCA
02.2021 - Current
Lead Recovery Support Specialist
RCA
06.2020 - 02.2021
Recovery Support Specialist
RCA
07.2019 - 06.2020
High School Diploma -
Springfield High School
No Degree - History
Indiana University of Pennsylvania
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