Robert Giles
Melvindale,MI
Summary
Dependable and safety-minded professional seeking to join AT&T; as a Field Residential Technician. Skilled in hands-on fieldwork, customer support, and reliable service delivery. Known for strong teamwork, attention to detail, and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Delivery Associate
Amazon Delivery (Flex Program)
01.2023 - Current
- Delivered packages safely and on time with zero incidents.
- Managed routes efficiently under high-volume, fast-paced conditions.
- Provided professional customer service during deliveries and problem resolutions.
- Delivered packages efficiently to designated locations within assigned routes.
Satellite Installation Technician
Don Lors Electronics Dishnetwork
10.2014 - 12.2022
- Installed satellite systems for residential and commercial customers.
- Provided customer service by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Education
High School Diploma -
Grand Rapids Job Corps
Grand Rapids, MICommercial Driver License - Semi Truck Driving
U.S Truck Driving School
Detroit, MISkills
- Residential Installations & Troubleshooting
- Safety Compliance & Ladder Work
- Customer Communication & Problem Solving
- Route Planning & Time Management
- Equipment Handling & Documentation
- Reliable, Team-Oriented Work Ethic
Timeline
Delivery Associate
Amazon Delivery (Flex Program)
01.2023 - Current
Satellite Installation Technician
Don Lors Electronics Dishnetwork
10.2014 - 12.2022
High School Diploma -
Grand Rapids Job Corps
Commercial Driver License - Semi Truck Driving
U.S Truck Driving School