Robert Gittins
Scan Design Furniture
Cape Coral,USA
1
Certification
37
Years of experience
Warehouse management and Transportation Mnagerprofessional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Work History
Logistics Operation Manager
- Managed 3PL Dry Grocery Operation, 1st and 2nd Shift, including Shipping and Receiving
- Interviewing, Hiring, Training and Performance Appraisal Process for Managers, Supervisors, and Hourly Employees
- Utilized salaried leadership to execute tasks
- Managed scheduling and staffing for Operation
- Ensure all goals are met and exceeded in the areas of safety, productivity, asset utility, sanitation and people measurements
- Serviced two Customers with a total of 100 stores
- Assist in analyzing and managing Profit and Loss Statement
Member of Startup
3 Years- Team, ensure successful startup
- Interviewing, Hiring and Training of Managers, Supervisors and Hourly Associates
- Managed Central Transportation Office during shift
- Managed Shipping and Receiving Operations
- Ensure timely deliveries to stores while providing excellent customer service
- Review and Conduct Manager and Supervisor Evaluations
- Ensure All Safety, Productivity, and Accuracy goals are met and exceeded
- Assist in managing Profit and Loss Statement
- Forecasting for Volume and Staffing
Receiving Manager
- Interview, Hire, Develop Supervisors and Hourly Associates
- Ensure timely unloading of inbound freight
- Utilize hourly leadership to execute tasks
- Ensure all Safety, Productivity and Quality Goals were met and exceeded
- Communicate and Work with external departments to ensure Great Customer Service
Logistics Area Supervisor / Area Manager
3 Years- Interview, Hire, Develop Supervisors and Hourly Associates
- Ensure timely unloading of inbound freight
- Utilize hourly leadership to execute tasks
- Ensure all Safety, Productivity and Quality Goals were met and exceeded
- Communicate and Work with external departments to ensure Great Customer Service
- Member of Startup Team, ensure successful Startup
- Facility won Distribution Center of the Year two years in a row
Logistics Operations Manager
18 Years- Interviewing, Hiring and Training of Managers, Supervisors and Hourly Associates
- Managed Central Transportation Office during shift
- Managed Grocery Shipping and Receiving Operations
- Ensure timely deliveries to stores while providing excellent customer service
- Review and Conduct Manager and Supervisor Evaluations
- Ensure All Safety, Productivity, and Accuracy goals are met and exceeded
- Assist in managing Profit and Loss Statement
- Forecasting for Volume and Staffing
Warehouse Manager
3 Years 4 Months- Oversaw daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices for order fulfillment and equipment operation.
- Developed workflow processes that improved productivity and reduced turnaround times for deliveries.
- Conducted regular audits of inventory accuracy, identifying discrepancies and implementing corrective actions.
- Managed vendor relationships to negotiate favorable terms and ensure timely material availability.
- Coordinated with cross-functional teams to streamline supply chain logistics and enhance service delivery.
- Led initiatives to improve facility organization, resulting in enhanced operational efficiency and employee satisfaction.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Streamlined warehouse operations, leading to more efficient inventory management system by implementing advanced software solution.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Improved safety records, conducting thorough risk assessments and implementing stringent safety protocols.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Integrated warehouse operations with existing and new business processes.
BDC Logistics Specialist
2 Years 2 Months- The Bulk Distribution Center Specialist is responsible for planning Bulk Distribution centers supply bulk/appliance items for Lowe’s stores and customer special order Deliveries.
- Review voicemail, personal email inbox, shared BDC mailbox.
- Monitor current day load plan and check requisition statuses to ensure loads are in the appropriate status. Follow up with BDC to ensure loads have been properly transmitted and store Receiving Clerk to ensure the store does not delay receipt. Process rebills for BDC Transportation Specialist as necessary.
- Handle store and BDC phone calls to resolve questions relating to product arrival dates, special order sales inquiries, claims, emergent inquiries, etc.
- Research status updates for Pro customer orders, process service channel request for maintenance inquiries and conduct exception reporting.
- Coordinate shipments and schedule pick-up with the reverse logistics.
- Provide update to Supervisor in monthly BDC Action Plan meeting.
Warehouse Supervisor
1 Year 6 Months- Use Routing systems and tools to ensure orders run smoothly from receipt at the terminal to dispatching for delivery
- Identify exceptions such as damage, short shipments, mis shipments, overweight/oversized cartons, etc., and reconcile these issues, engaging Customer Service and other partner teams as needed
- Inventory freight returning after a missed or refused delivery, escalating reports of missing freight to terminal leadership
- Set up schedules for outgoing freight (returns, liquidation, donation, disposal) and maintain relationships with reverse logistics carriers
- Interview, Hire, Train and Develop Hourly employees
- Ensure all Safety, Productivity and Quality Goals and Transportation Goals are met and exceeded
- Communicate and Work with external departments to ensure Great Customer Service as well as Outstanding Customer and Delivery Service
- Insure policies and procedures are administered in fair and consistent manner
- Review weekly payroll and work schedules
- Establish Performance Goals and Objectives and ensures achievement
- Participates in All Company Functions
Warehouse Supervisor
8 Months- Use Routing systems and tools to ensure orders run smoothly from receipt at the terminal to dispatching for delivery
- Identify exceptions such as damage, short shipments, mis shipments, overweight/oversized cartons, etc., and reconcile these issues, engaging Customer Service and other partner teams as needed
- Inventory freight returning after a missed or refused delivery, escalating reports of missing freight to terminal leadership
- Set up schedules for outgoing freight (returns, liquidation, donation, disposal) and maintain relationships with reverse logistics carriers
- Interview, Hire, Train and Develop Hourly employees
- Ensure all Safety, Productivity and Quality Goals and Transportation Goals are met and exceeded
- Communicate and Work with external departments to ensure Great Customer Service as well as Outstanding Customer and Delivery Service
- Insure policies and procedures are administered in fair and consistent manner
- Review weekly payroll and work schedules
- Establish Performance Goals and Objectives and ensures achievement
- Participates in All Company Functions
Logistics Supervisor
6 Months- Non - Conveyable Supervisor
- Interview, Hire, Train and Develop Hourly employees
- Ensure all Safety, Productivity and Quality Goals are met and exceeded
- Communicate and Work with external departments to ensure Great Customer Service
- Insure policies and procedures are administered in fair and consistent manner
- Review weekly payroll and work schedules
- Establish Performance Goals and Objectives and ensures achievement
- Participates in All Company Functions
Warehouse Shipping Manager
1 Month- Responsibilities
- Managed Warehouse Shipping Operation, including Shipping, Dispatching routes, HR, truck maintenance and Support Operations
- Interviewing, Hiring, Training, Development, Coaching and performance appraisals for all hourly employees
- Maintained and ensured all Safety programs were in place and followed by all warehouse employees
- Enforce
- Enforced all policies and procedures and ensured they were administered in a fair and consistent manner
- Reviewed and submitted weekly payroll and work schedules for hourly employees
- Establish Performance Goals and Objectives to ensure team was successful in daily business needs
- Participated in All Company Functions
- Microsoft Access, Excel, Word, Outlook experience
Warehouse Manager
2 Months- Responsibilities
- Oversee entire Warehouse Operation, including Receiving, Shipping, HR, Maintenance and Support Operations
- Interviewing, Hiring, Training, Development, Coaching and performance appraisals for all Managers, Supervisors and hourly employees
- Insure Safety Programs are in place and followed
- Insure policies and procedures are administered in fair and consistent manner
- Review weekly payroll and work schedules
- Establish Performance Goals and Objectives and ensures achievement
- Participates in All Company Functions
- Promote UPMC Culture
- Manage and Analyze Profit and Loss Statement, budgeting, manpower forecasting and capital expenditures
- Manage scheduling and staffing for Managers, Supervisors and hourly employees
- Microsoft Access, Excel, Word, Outlook experience
Warehouse Manager
5 Months- Responsibilities
- Oversee entire Warehouse Operation, including Receiving, Shipping, HR, Maintenance and Support Operations
- Interviewing, Hiring, Training, Development, Coaching and performance appraisals for all Managers, Supervisors and hourly employees
- Insure Safety Programs are in place and followed
- Insure policies and procedures are administered in fair and consistent manner
- Review weekly payroll and work schedules
- Establish Performance Goals and Objectives and ensures achievement
- Participates in All Company Functions
- Promote Kellogg Culture
- Manage and Analyze Profit and Loss Statement, budgeting, manpower forecasting and capital expenditures
- Manage scheduling and staffing for Managers, Supervisors and hourly employees
- Microsoft Access, Excel, Word, Outlook experience
Senior Logistics Manager
7 Years 3 Months- Oversee entire 3PL Operation, including Receiving, Shipping, HR, Maintenance and Support Operations
- Interviewing, Hiring, Training, Development, Coaching and performance appraisals for all Managers, Supervisors and hourly employees
- Insure Safety Programs are in place and followed
- Insure policies and procedures are administered in fair and consistent manner
- Review weekly payroll and work schedules
- Establish Performance Goals and Objectives and ensures achievement
- Participates in All Company Functions
- Promote Ryder Culture
- Manage and Analyze Profit and Loss Statement, budgeting, manpower forecasting and capital expenditures
- Manage scheduling and staffing for Managers and Supervisor
- Red Prairie WMS operating system, Microsoft Access, Excel, Word, Outlook experience
- Communicate to Replenishment Analyst daily on inventory and product demand
- Converse with East Coast Customer Service Representatives to manage deliveries
Logistics Operations Manager
3 Years- Interviewing, Hiring and Training of Managers, Supervisors and Hourly Associates
- Managed Central Transportation Office during shift
- Managed Grocery Shipping and Receiving Operations
- Ensure timely deliveries to stores while providing excellent customer service
- Review and Conduct Manager and Supervisor Evaluations
- Ensure All Safety, Productivity, and Accuracy goals are met and exceeded
- Assist in managing Profit and Loss Statement
- Forecasting for Volume and Staffing
Logistics Area Manager
3 Years- Held various positions as Area Manager including; Reserve Stock, Replenish Manager, Off Site Storage facility Manager, Non - Conveyable Manager, Shipping Manager, and Receiving Manager
- Interview, Hire, Train and Develop Supervisors and Associates
- Utilize hourly leadership to execute tasks
- Ensure all Safety, Productivity and Quality Goals were met and exceeded
- Communicate and Work with external departments to ensure Great Customer Service
- Implemented Voice Order filling System that took Shipping team from 28th in productivity and accuracy to 4th in productivity and accuracy
Logistics Area Manager
3 Years- Area Manager over Staple Stock Receiving, Distribution Orderfilling Manager, Caselot Orderfilling Manager, Reserve Stock Manager, Replenish Manager
- Interview, Hire, Train and Develop Supervisors and Associates
- Ensure all Safety, Productivity and Quality goals are met and exceeded
- Member of Start-up Team, ensure successful start-up
- Accomplished DC of the Year in 1998
Hourly Receiving Associate
1 Year- Trained and Cross trained in all areas of Receiving
- Ensure timely unloading of inbound freight
Department Manager
2 YearsEducation
High school diploma
Skills
Freight forwarding logistics
Quality control
Microsoft Powerpoint
Process improvement
Facilities Management
3PL Management Experience
Transportation and Delivery and Routing Experience
Leadership Skills
Load & Unload
Warehouse Supervisor Experience
Warehouse Management System
Good Communication Skills
Team Player
Management
Freight Experience
Strong Knowledge of Microsoft Excel
Operations management
Employee evaluation
Outlook
Logistics
Supervisory Leadership Skills
Produce Experience
Logistics inventory management
Dependable
Computer Networking
Access
Word
Warehouse Distribution Experience
Warehouse Management
Technical Support
SAP
Organizational skills
Inventory control
Regional & Grocery Distribution Operational Experience
Supply chain management
Operating Systems
Supply chain
Materials Handling
Shipping & Receiving
Integrity
Data Analysis
Continuous improvement
Paylocity
Shipping and receiving
Forklift operations
Warehouse operations
Inventory and stocking
Inventory management
Delegating work
Hiring and training
Loading and unloading
Problem-solving
Order picking and processing
Employee safety
Safety monitoring
Staff supervision
Mentoring and training
Order fulfillment
Staff management
Warehouse layout optimization
Customer care
Workflow coordination
Safety oversight
Workforce management
Safety standards
Team building and leadership
Warehouse logistics
Heavy lifting
Unpacking merchandise
Quality assurance
Employee scheduling
Documentation
Operations planning
Conflict resolution
Production planning
Billing and invoicing
Equipment maintenance
Space planning
Property accountability
Logistics management
Team coaching
Coaching and motivation
Supplies inventory
Goal setting
Logistics oversight
Performance evaluations
Collaborative teamwork
Facility security
Quality management
Multiple priorities management
Logistics coordination
Route optimization
Interpersonal relationships
Floor space maximization
Vendor relationship management
Facility maintenance
Verbal and written communication
Stock control
Warehouse auditing
Warehouse operation oversight
Daily cycle counting
Warehouse organization
Daily operations management
Forklift operation
Distribution and warehousing
Delivery scheduling
Customer service
Relationship building
Freight handling
Safety management
Shipment tracking
Inventory audits
Certification
- Motorcycle License
- Driver's License
Timeline
Warehouse Manager
Scan Design Furniture
03.2023 - CurrentRead More
BDC Logistics Specialist
Lowe's Home Improvement
01.2021 - 03.2023Read More
Warehouse Supervisor
Wayfair DA
10.2019 - 04.2021Read More
Warehouse Supervisor
Wayfair DA
02.2019 - 10.2019Read More
Logistics Supervisor
Dollar General D.C
08.2018 - 02.2019Read More
Warehouse Shipping Manager
Murray Supply
06.2018 - 07.2018Read More
Warehouse Manager
UPMC Consolidated Service Center
01.2016 - 03.2016Read More
Warehouse Manager
Kellogg Snack Distribution Center
08.2015 - 01.2016Read More
Senior Logistics Manager
Ryder Distribution Center
05.2008 - 08.2015Read More
Logistics Operation Manager
C & S Wholesale Grocers
01.2008 - 01.2008Read More
Member of Startup
Wal-Mart Stores Inc
01.2005 - 01.2008Read More
Logistics Operations Manager
Wal-Mart Stores Inc
01.2002 - 01.2005Read More
Logistics Area Manager
Wal-Mart Stores Inc
01.1999 - 01.2002Read More
Receiving Manager
Wal-Mart Stores Inc
01.1996 - 01.1996Read More
Logistics Area Manager
Wal-Mart Stores Inc
01.1996 - 01.1999Read More
Logistics Area Supervisor / Area Manager
Wal-Mart Stores Inc
01.1993 - 01.1996Read More
Hourly Receiving Associate
Wal-Mart Stores Inc
01.1992 - 01.1993Read More
Logistics Operations Manager
Wal-Mart Stores Inc
01.1990 - 01.2008Read More
Department Manager
Wal-Mart Stores Inc
01.1990 - 01.1992Read More
Montana State University
Read More
May School of Broadcasting
High school diploma
Read More
Military Service
- E-4 | US Coast Guard
- July 1977 to July 1981
Additional Information
Authorized to work in the US for any employer