Robert G. Newcomer
Hooverwood Living
Fortville,IN
29
years of professional experience
Strategic Health Care Executive with extensive experience in operations across for-profit and non-profit sectors. Led initiatives in strategic planning, business development, and regulatory compliance, achieving high performance in hospital systems. Managed multi-site operations with a focus on fiscal responsibility and effective problem-solving. Strong interpersonal skills foster collaboration and build lasting relationships.
Work History
Executive Director
1 Year 8 Months- Led strategic initiatives to enhance resident care programs and improve overall service quality.
- Developed and implemented organizational policies that aligned with regulatory standards and best practices.
- Collaborated with board members to establish long-term goals and operational strategies for sustainability.
- Managed cross-functional teams to streamline processes, resulting in increased efficiency across departments.
- Managed Grant Writing and Management.
- Trained and mentored Administrator in training, they are successfully licensed now.
- Within the first week of employment, the facility had an unfortunate and serious incident. I was able to resolve with the ISDH, communicate with transperancy with all stake holders, and handle any negative media attention.
Executive Director
5 Years 5 Months- Managed daily operations of a faith-based CCRC serving approximately six hundred residents in all levels of care.
- Community recently affiliated with Otterbein SeniorLife in 2017. System-based manager.
- Facilitated repositioning of community in marketplace by planning updates and expansions of amenities and services.
- Supported efforts to reposition the community in the marketplace by planning updates and expanding amenities and services.
- Achieved a 5-star rating from CMS with positive annual survey results.
- Built strong relationships with clients through regular engagement and communication.
- Partnered with a local hospital to develop a clinic to provide healthcare to the communities’ clients.
- Enjoy the relationship building with clients.
Executive Director
3 Years 5 Months- Facilitated acquisition process between Kindred Health and Communicare Health.
- Managed operations of 197-bed skilled nursing center.
- Deficiency-free Indiana State Board of Health Annual Survey in April 2015.
- Increased occupancy by 25% and sustained 90% occupancy rate.
- Consistently met or exceeded budgeted NOI year over year.
- Guided Administrator-in-Training through practical experiences.
Executive Director
2 Years 2 Months- Led operations at Morrison Woods Health and Clearvista Lake Health Campuses.
- Secured a position in the President’s Club each year through exceptional performance.
- Facilitated efforts that earned the campus a Platinum designation annually.
- Maintained 97% or higher on customer and employee satisfaction surveys, reflecting commitment to service excellence.
- Contributed to the successful start-up of a new campus by coordinating key activities.
Executive Director
8 Years 11 Months- Operated an annual budget of $16 Million with an 11% margin of profitability YOY.
- Managed annual budget of $16 million, achieving 11% profitability margin year-over-year.
- Leadership of 210 team members with 92% in Employee Satisfaction Surveys.
- Led a diverse team of 210 members, fostering collaboration and engagement to achieve high employee satisfaction.
- “Top Financial Performing Community” award in 2008.
- Achieved recognition as the top financial performing community in 2008 for exceptional financial management.
- Received the Diamond Award for being the top overall performing community in 2009, showcasing excellence in service and operations.
- Managed operations at Edgehill, an upscale continuing care retirement community (CCRC) with over 300 residential units.
Executive Director
6 Years 11 Months- Led construction of $125 million project, ensuring timely completion and adherence to budget.
- Developed operating and furnishings/equipment budgets to support financial planning and operational efficiency.
- Formulated operating and furnishings / equipment budgets.
- Contributed to marketing plan that achieved 95% pre-sales, enhancing community visibility and engagement.
- Developed comprehensive employee handbook to outline policies and procedures.
- Oak Hammock is an upscale CCRC community sponsored by the University of Florida Foundation with over 340 units.
Education
Master of Business Administration - Business
Bachelor of Arts - Communication and Business
Skills
Cash flow management
Budgeting
Client relationship management
Strategic Planning
Operations Management
Project Management
Regulatory Compliance
Change Management
Business Development
Relationship Management
Presentation Skills
Facility Upgrades
Consulting
Grant Writing and Management
Timeline
Executive Director
Hooverwood Living
12.2024 - CurrentRead More
Executive Director
Otterbein Franklin SeniorLife
07.2018 - 12.2023Read More
Executive Director
Greenfield Healthcare Center
02.2015 - 07.2018Read More
Executive Director
Trilogy Health Services, LLC.
11.2012 - 01.2015Read More
Executive Director
Edgehill
01.2004 - 12.2012Read More
Executive Director
Oak Hammock at the University of Florida
01.1998 - 12.2004Read More
Taylor University
Bachelor of Arts from Communication and Business
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Indiana Wesleyan University
Master of Business Administration from Business
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