Robert Gomez
New York,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Camp Counselor
Grand Street Settlement Early Head Start
New York, New York
07.2016 - 08.2018
- Organized collaborative discussions to promote teamwork and build strong bonds among camp attendees.
- Developed individualized behavior management plans for campers with special needs.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Assisted in developing weekly lesson plans for various age groups.
- Instructed classes on topics including wilderness survival skills, nature appreciation, and first aid and CPR.
- Managed inventory of camping supplies such as tents, sleeping bags, cooking utensils.
- Planned field trips offsite that included educational components related to the local area.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Coordinated and led group activities for campers and counselors.
Fast Food Worker
Shake Shack
New York, New York
01.2021 - 05.2021
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Fast Food Worker
Sweetgreen
New York, New York
05.2021 - 08.2021
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Scrubbed and polished counters to remove debris and food.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Processed payments on cash register and counted back bills and change to patrons.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Sales Associate
Nike
New York, NY
05.2022 - 08.2022
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sales Associate
New Balance
New York, NY
05.2023 - 08.2023
- Maximized sales opportunities through customized suggestions of relevant products to meet individual customer requirements.
- Increased purchase amounts by cross-selling with similar products.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
Assistant Manager
Hollister
New York, NY
10.2022 - 12.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
Education
Bachelor of Arts - Psychology
SUNY At Albany
Albany, NY05-2024
High School Diploma -
Harlem Prep High School
New York, NY06-2020
Skills
- Parental Communication
- Documentation And Reporting
- Interpersonal and written communication
- Sales Development
- Business Development
Timeline
Sales Associate
New Balance
05.2023 - 08.2023
Assistant Manager
Hollister
10.2022 - 12.2023
Sales Associate
Nike
05.2022 - 08.2022
Fast Food Worker
Sweetgreen
05.2021 - 08.2021
Fast Food Worker
Shake Shack
01.2021 - 05.2021
Camp Counselor
Grand Street Settlement Early Head Start
07.2016 - 08.2018
Bachelor of Arts - Psychology
SUNY At Albany
High School Diploma -
Harlem Prep High School
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