Robert Gordon
Medford,NY
Summary
Seasoned Hardlines Manager with solid background in retail and customer service. Proven ability to manage large teams, increase sales, and improve store operations. Strengths include strategic planning, team leadership, and problem-solving. Previous roles have led to improved efficiency and increased revenue growth through effective management techniques.
Overview
14
14
years of professional experience
Work History
Hardlines Manager
Dicks Sporing Goods
Patchogue, New York
12.2018 - Current
- Maintained high standards of visual presentation throughout the department by ensuring shelves were clean,well stocked, and set to gameplan.
- Reviewed customer feedback surveys to identify areas for improvement within the departments.
- On-boarding for new and existing teammates.
- Opened new concept building in Public Lands.
- Maintained operational excellence throughout multiple departments.
- Analyzed sales data to identify opportunities to improve sales performance of the department.
- Provided feedback on associate performance and conducted performance reviews as needed.
Meat Clerk
Stop and Shop Supermarket
Rocky Point, New York
07.2010 - 12.2018
- Received orders from customers and processed payments.
- Maintained records of sales and order information.
- Stocked shelves with fresh meat products.
- Ensured all meat products were properly labeled according to health regulations.
- Rotated stock to ensure quality control.
- Performed daily cleaning duties in the work area including sanitizing cutting boards and utensils.
- Checked expiration dates on product packages to ensure freshness and quality standards were met.
Education
High School Diploma -
Newfield High School
Selden, NY07-2008
Skills
- Category management
- Performance Analysis
- Merchandising Strategies
- Store operations
- Customer Service
- Project Planning
- Staff Management
- Schedule Management
- Employee Development
Timeline
Hardlines Manager
Dicks Sporing Goods
12.2018 - Current
Meat Clerk
Stop and Shop Supermarket
07.2010 - 12.2018
High School Diploma -
Newfield High School