Robert Governale
Patchogue
Summary
Resourceful Service Supervisor known for productivity and efficient task completion. Skilled in team leadership, customer service management, and conflict resolution. Excel using communication, problem-solving, and adaptability to ensure high-quality customer experiences and team cohesion.
Overview
4
4
years of professional experience
Work History
Service Supervisor
CINTAS, Professional Uniform and Facility Services
Central Islip
09.2024 - Current
- Oversaw daily operations of uniform and facility service teams to ensure optimal service delivery.
- Trained staff on safety protocols and service standards.
- Assessed staff training needs and delivered targeted coaching sessions to enhance team capabilities.
- Managed inventory and supply replenishment processes to maintain operational readiness and service quality.
- Ensured compliance with company policies and industry regulations.
SSR
CINTAS, Professional Uniform and Facility Services
Central Islip
09.2022 - 09.2024
- Engaged customers through effective interpersonal skills to foster positive relationships.
- Completed day-to-day duties accurately and efficiently.
- Executed daily tasks with precision to ensure smooth operations at assigned location.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Deer Park High School
Deer Park, NY06-2016
Some College (No Degree) - Business Management/Criminology
Suffolk Community College
Brentwood, NYSkills
- Operational supervision
- Employee training
- Inventory management
- Service coordination
- Operational problem-solving
- Critical thinking
- Customer engagement
- Emotional intelligence
Accomplishments
- FY 23' SSR Rookie of the Year
- FY 23' Growth Champion
- FY 23' Peak Performer
- FY 25' Rising Star
- FY 25' Team of the year
- FY 25' Summit Q2, Q3, Q4
Timeline
Service Supervisor
CINTAS, Professional Uniform and Facility Services
09.2024 - Current
SSR
CINTAS, Professional Uniform and Facility Services
09.2022 - 09.2024
High School Diploma -
Deer Park High School
Some College (No Degree) - Business Management/Criminology
Suffolk Community College