Robert Hachten
Evansville,IN
Summary
Determined professional with strengths in organization, self-motivation and time management. Known as dedicated team player and mentor. Reliably completes top-notch work.
Overview
11
11
years of professional experience
Work History
Shop Supervisor
Goodyear Tire & Rubber
Haubstadt, IN
08.2024 - Current
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Provided customer service to ensure customer satisfaction with products and services.
- Maintained inventory levels by ordering supplies as needed.
- Resolved customer complaints in a timely manner.
Lead Assessor
Apex Trailer Service
Evansville, IN
07.2013 - 07.2023
- Assess damage to semi-trailers, obtain pricing of parts, write repair estimates for customers, meet face-to-face with customers to provide estimates, and explain repairs.
- Assign mechanics and other shop personnel to ensure repairs are being completed as agreed upon in the estimates, designate priority of jobs, and delegate personnel accordingly.
- Communicate with insurance companies to facilitate damage repairs and payment.
- Provide strong leadership to mechanics and apprentices, ensuring mechanics and others are properly trained and informed of work assignments.
- File jobs reports to upper management, led service and repair shop in achieving timely repair of damage, and maintain excellent customer service.
- Maintained constant dedication to quality, maximized accuracy, and ensured jobs were completed correctly the first time.
Education
High School Diploma -
Winter Park High School
Winter Park, FL06-1990
Skills
- Order Processing
- Safety Management
- Employee Scheduling
- Stock control
- Skilled in mechanic
- Merchandise Display
- Safety Procedures
- Heavy Lifting
Timeline
Shop Supervisor
Goodyear Tire & Rubber
08.2024 - Current
Lead Assessor
Apex Trailer Service
07.2013 - 07.2023
High School Diploma -
Winter Park High School
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