Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Robert Hackett

Pittsburgh,PA

Summary

Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Production Manager

Enterprise Holdings
03.2013 - 08.2022
  • Focused attention on product satisfaction based on customer surveys and daily inspections.
  • Enhanced production efficiency by streamlining processes and implementing vehicle cleanliness standards.
  • Developed service agents and driver schedules based on the ever changing needs of the business.
  • Increased overall productivity by identifying ineffective steps in the production process and implementing functional solutions.
  • Facilitated a comprehensive training program for new hires.
  • Conducted daily game plan meetings focusing on hourly reservation demands.

Rental Agent, Station Mgr, Branch Mgr.

National Car Rental, Enterprise Holdings
07.1989 - 03.2014
  • Focus on sales and customer service for car rentals.
  • Increased team productivity by creating streamlined processes and effective communication strategies.
  • Achieved business goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.

Education

Marketing

Robert Morris University
Coraopolis, PA

Business

CCAC
Pittsburgh, PA

High School Diploma -

Bethel Park High School
Bethel Park, PA
06.1987

Skills

  • Production Optimization
  • Training Coordination
  • Production Planning
  • Safety Management
  • Business Forecasting
  • Staff Scheduling
  • Team Development
  • OSHA Compliance
  • Quality Inspection

Certification

Red Cross Certified First Aid/CPR/AED Certificate

References

References available upon request.

Timeline

Production Manager

Enterprise Holdings
03.2013 - 08.2022

Rental Agent, Station Mgr, Branch Mgr.

National Car Rental, Enterprise Holdings
07.1989 - 03.2014

Marketing

Robert Morris University

Business

CCAC

High School Diploma -

Bethel Park High School

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Robert Hackett