Robert Hadfield
Taylorsville,UT
Summary
Collaborative leader dedicated to fostering an engaged and empowering work culture through effective partnership with coworkers. Committed to leveraging training, monitoring, and morale-building skills to enhance employee engagement and drive performance improvement.
Overview
12
12
years of professional experience
Work History
Operations Manager
Smith's Food and Drug
10.2018 - Current
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows. Resulting in a 5.4% sales increase in this fiscal year
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions
- Boosted employee morale by fostering a positive work environment and providing regular
- Managed inventory effectively, reducing waste and optimizing cost management efforts.
- Manage store financials, including, controllable cost, labor costs, and operating costs.
Office Manager
RJS LLC
07.2015 - 09.2018
- Served as a liaison between the owners and tenets, facilitating open channels of communication to address concerns or issues promptly
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Lead cook
Harmons Grocery
06.2014 - 07.2015
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared ingredients ahead of time to promote efficiency
- Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.
Inventory Specialist Manager
Walmart
04.2013 - 06.2014
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Credit Card Specialist
The Home Depot
10.2012 - 07.2013
- Provided excellent customer service by addressing customer concerns and inquiries promptly, improving overall customer experience.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
Education
Associate's degree - Computer Science
Salt Lake Community College
12.2017
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer Service Management
- Training and mentoring
- Task Delegation
- Merchandising Strategies
- Employee Management
- Visual Merchandising
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team Collaboration
- Team Leadership
- Problem-solving
Timeline
Operations Manager
Smith's Food and Drug
10.2018 - Current
Office Manager
RJS LLC
07.2015 - 09.2018
Lead cook
Harmons Grocery
06.2014 - 07.2015
Inventory Specialist Manager
Walmart
04.2013 - 06.2014
Credit Card Specialist
The Home Depot
10.2012 - 07.2013
Associate's degree - Computer Science
Salt Lake Community College