Robert Hardiman
Tempe,AZ
Summary
Proven expertise in freight handling and customer service, notably at RL Carriers, where I enhanced warehouse efficiency and significantly improved loading times. Skilled in operating heavy machinery and maintaining cleanliness, I foster positive team dynamics and excel in fast-paced environments, achieving consistently high performance standards.
Professional with experience in deli services, prepared for role of Service Deli Clerk. Expertise in food preparation, customer service, and inventory management ensures seamless operations. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, excelling in fast-paced environment.
Knowledgeable [Desired Position] with solid background in food preparation and customer service. Proven track record of maintaining high standards of cleanliness and efficiency in fast-paced environment. Demonstrated ability in working collaboratively with team members and providing excellent customer service.
Professional in food service industry, prepared to excel in dynamic deli environment. Brings valuable experience in food handling, safety protocols, and maintaining clean work area. Highly dependable, adaptable to changing needs, and focused on teamwork and achieving results. Skilled in food preparation, customer interaction, and inventory management.
Experienced with food preparation, safety, and customer service. Utilizes strong teamwork and adaptability to meet customer needs efficiently. Knowledge of food handling protocols and maintaining clean, organized workspace.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Deli Clerk
Frys Food
Tempe, AZ
01.2024 - Current
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
Freight Handler
Yellow Freight
Tempe, AZ
01.2021 - 07.2024
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Freight Handler
RL Carriers
Nashville, TN
03.2009 - 07.2019
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Packed items to meet shipping requirements.
- Sorted and organized packages to make deliveries to correct address.
- Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
- Verified and noted count and condition of cargo received.
- Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
- Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
- Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.
- Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling, documentation preparation, and equipment maintenance.
- Collaborated with team members to resolve challenges and improve productivity.
- Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Contributed to team cohesion and morale by fostering a positive work environment and consistently offering support to colleagues when needed.
- Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
- Coordinated with team members to ensure smooth operation of freight handling process, mitigating delays.
- Streamlined communication between warehouse departments, ensuring all parties were informed of freight statuses.
- Streamlined package handling process, resulting in reduced damage rates and increased customer satisfaction.
Warehouse Worker
Genesco
Nashville, TN
02.2005 - 07.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
GED -
Youth Opportunity Movement
Detroit, MI03-1998
Skills
- Cleaning and sanitizing
- Operating cash register
- Maintaining cleanliness
- Cleanliness and sanitation
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
Certification
- Food Handler Certification - State or Local Health Departments.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- Automated External Defibrillator (AED) Use Certification - American Heart Association.
- Conflict Resolution Certificate - Various Professional Development Organizations.
Timeline
Service Deli Clerk
Frys Food
01.2024 - Current
Freight Handler
Yellow Freight
01.2021 - 07.2024
Freight Handler
RL Carriers
03.2009 - 07.2019
Warehouse Worker
Genesco
02.2005 - 07.2014
GED -
Youth Opportunity Movement