Robert Harmon
Wenatchee,WA
Summary
Accomplished Production Manager with a proven track record at Gale Contractor Services, enhancing productivity by identifying bottlenecks and optimizing processes. Skilled in production planning and team development, I significantly reduced waste, ensuring projects met budget and time constraints. Expert in operations management and staff motivation, consistently achieving high customer satisfaction and operational excellence.
Overview
13
13
years of professional experience
Work History
Production Manager
Gale Contractor Services
01.2015 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed internal operational standards and productivity targets.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
Student Manager
Washington State University Dining Services
08.2012 - 12.2014
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Kept facility clean and neat with regular attention to maintenance demands.
- Conducted regular performance evaluations of team members to identify areas for improvement and recognize outstanding contributions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw payroll for hourly and piece rate employees
Education
Master of Science - Management And Leadership (MSML)
Western Governors University
Salt Lake City, UT06-2023
Bachelor of Arts - Humanities: Business Focus
Washington State University
Pullman, WA12-2014
Skills
- Production planning
- Operations management
- Staff management
- Production scheduling
- Team development
- Production optimization
- Project management
- Customer support
- Strategic planning
- Cost control
- Performance evaluation
- OSHA compliance
Accomplishments
- Achieved increased inventory control through effectively helping to implement a load in load out process
- Used Microsoft applications to acheive day to daytasks and develop tracking spreadsheets
- Supervise a team of 40 staff members
Timeline
Production Manager
Gale Contractor Services
01.2015 - Current
Student Manager
Washington State University Dining Services
08.2012 - 12.2014
Master of Science - Management And Leadership (MSML)
Western Governors University
Bachelor of Arts - Humanities: Business Focus
Washington State University
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