Robert Hart
Kansas City,MO
Summary
Results-driven sales and operations professional with experience leading customer-facing operations, coordinating logistics, and managing end-to-end business functions. Proven ability to improve processes, drive revenue, and build long-term client relationships. Background includes sales leadership, logistics coordination, and business ownership.
Overview
22
22
years of professional experience
Work History
Sales Agent
Camping World
Legends, KS
03.2022 - 01.2026
- Manage the full consultative sales cycle, guiding customers from initial inquiry through post-sale follow-up.
- Educate buyers on product features, financing, and long-term ownership to increase close rates and customer satisfaction. Improved trailer intake and check-in processes, reducing wait times and improving the customer experience.
- Build repeat business and referrals through strong relationship management.
Dispatcher / Logistics Coordinator / Driver
Werner Enterprises | NFI | Waller Truck Company, Inc.
07.2018 - 06.2022
- Coordinated driver assignments, routing, and delivery schedules to meet service and performance targets.
- Served as primary liaison between drivers and customers, resolving operational issues efficiently.
- Used routing tools and performance data to improve on-time delivery and operational efficiency.
- Ensured compliance with safety, regulatory, and company standards.
Owner / General Manager
Electronic Flyer Company
Liberty, MO
01.2004 - 01.2018
- Founded and scaled a marketing services business to a national client base within one year.
- Developed sales strategies and pricing models generating $750,000+ in annual revenue.
- Led sales, client retention, operations, and financial management.
- Delivered email marketing solutions to real estate professionals nationwide.
Skills
- Sales team management
- Operational efficiency management
- Workflow optimization
- Customer service expertise
- Supply chain coordination
- Strategic business development
- Effective team communication
Timeline
Sales Agent
Camping World
03.2022 - 01.2026
Dispatcher / Logistics Coordinator / Driver
Werner Enterprises | NFI | Waller Truck Company, Inc.
07.2018 - 06.2022
Owner / General Manager
Electronic Flyer Company
01.2004 - 01.2018