Dale Sommer
Fort Pierce
Summary
Licensed Sales Agent with extensive experience in auto insurance sales at Good 2 Go Auto Insurance. Demonstrated ability in negotiation and client account management, consistently achieving sales targets and expanding client bases. Proactive approach and strong problem-solving skills contribute to premium income generation and improved customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Licensed Sales Agent
Good 2 Go Auto Insurance
Port Saint Lucie
11.2015 - 11.2025
- Inbound and outbound calls for auto insurance in multiply states and companies.
- Lead position and key holder
Sales Clerk
AM MED DIABETIC SUPPLIES
09.2014 - 10.2015
- Placed special merchandise orders for customers.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Answered customer questions about product availability and shipment times.
Sales Clerk
TELEPERFORMANCE PORT
St Lucie West
09.2014 - 02.2015
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Explain products or services and prices, and answer questions from customers.
Server
HACIENDA COUNTRY CLUB
Lady Lake
06.2014 - 08.2014
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Stock service stations with items such as ice, napkins, or straws.
- Total checks, present them to customers, and accept payment for services.
Server
IHOP
The Villages
03.2013 - 06.2014
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Stock service stations with items such as ice, napkins, or straws.
- Total checks, present them to customers, and accept payment for services.
Order Completion Coordinator
LIBERTY MEDICAL PORT
St Lucie West
09.2005 - 02.2013
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Education
Some College (No Degree) - Criminal Justice
Colorado Technical University
Colorado Springs, COSkills
- Negotiation skills
- Sales team management
- Auto insurance sales
- Customer acquisition strategies
- Sales closing techniques
- Premium income generation
- Sales target achievement
- Order entry proficiency
- Upselling techniques
- Data entry expertise
- Cold calling strategies
- Client base expansion
- Insurance sales expertise
- Sales proficiency
- Insurance policy review skills
- E-signature software knowledge
- Client account management
- Property casualty insurance expertise
- Salesforce proficiency
- Insurance renewal management
- Inside sales experience
- Lead closing skills
- Conflict resolution skills
- Customer service enthusiasm
- Phone-based customer service skills
- Call center operations expertise
- Problem-solving aptitude
- Claims management
- Data analysis
- Market research
- Sales forecasting
- Policy analysis
- Team collaboration
- Financial acumen
- Property valuation
- Market analysis
- Email marketing
- Profit maximization
- Strategic alliance
- Budget management
- Forecasting
- Marketing expertise
- Contract preparation
- Product presentation
- Beauty product demonstration
- E-commerce sales
- Food safety and sanitation
- Cash handling
- Territory management
Certification
- Property & Casualty License
- Driver's License
- 20-44 Licensed agent
Personal Information
Title: Licensed Insurance Agent
Timeline
Licensed Sales Agent
Good 2 Go Auto Insurance
11.2015 - 11.2025
Sales Clerk
AM MED DIABETIC SUPPLIES
09.2014 - 10.2015
Sales Clerk
TELEPERFORMANCE PORT
09.2014 - 02.2015
Server
HACIENDA COUNTRY CLUB
06.2014 - 08.2014
Server
IHOP
03.2013 - 06.2014
Order Completion Coordinator
LIBERTY MEDICAL PORT
09.2005 - 02.2013
Some College (No Degree) - Criminal Justice
Colorado Technical University