Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Robert Heard

Cumming,GA

Summary

Dynamic Shipping and Receiving Manager with a proven track record at Mar-Jac Poultry, excelling in inventory management and worker supervision. Enhanced shipping efficiency through streamlined processes, achieving significant improvements in turnaround times. Adept at resolving issues and fostering communication, ensuring compliance with regulations while prioritizing safety and operational excellence.

Overview

15
15
years of professional experience

Work History

Shipping and Receiving Manager

Mar-Jac Poultry
11.2009 - Current
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Enhanced shipping efficiency by implementing streamlined processes and procedures.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
  • Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
  • Ensured company-wide compliance with federal regulations regarding hazardous materials handling in both storage and transportation contexts through employee training sessions.
  • Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
  • Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Managed over 70 Employees
  • Worked Closely with USDA
  • Started a VRT Freezer and ASRS Storage system.
  • Managed Export Rules and Regulations

Education

High School Diploma -

Forsyth County High School
Cumming, GA
05-1986

Skills

  • Receiving processes
  • Warehouse operations
  • Order fulfillment
  • Lean principles
  • Shipping procedures
  • Inventory management
  • Worker supervision
  • Production planning
  • Issue resolution

Timeline

Shipping and Receiving Manager

Mar-Jac Poultry
11.2009 - Current

High School Diploma -

Forsyth County High School
Robert Heard