Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dervis Helms

Lithia,FL

Summary

Dynamic clerical professional with experience at United Parcel Service, adept at customer engagement and mail distribution. Proven track record in cash handling and maintaining accuracy, while fostering strong customer relationships. Recognized for efficiency in processing packages and ensuring timely deliveries, showcasing both organizational skills and a commitment to service excellence.

Overview

13
13
years of professional experience

Work History

Clerical Worker

United Parcel Service, UPS
10.1993 - 10.2003
  • Handled money & Cod received by drivers .Processed and documented on log to put in money bag for pickup. Processed incoming and coming packages ensuring distribution to trucks for delivery. Completed clerical task such as labeling, returning & repackaged damage packages .became a hazardous responder. Calling 30 or more customer to ensure address is correct for delivery and sending postcards .

Cashier

Publix Super Markets Store 128
01.1994 - 04.1996
  • Maintained cash drawers ensuring cash and checks handling is accurate & balanced at end of shift .Greeted customers both as cashier and customer service & assisted in any of their need and processed customer transaction accurately. Maintain a clean & organized checkout area. Learned duties for various positions ; worked with 5 or more employees in different Departments such as Floral , Deli and Health and Beauty .
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales of promotional items by informing customers about current offers.

Cashier

Burger King
08.1990 - 01.1993
  • Managed cash register operations, ensuring accurate cash handling .Maintained cleanliness in all areas of restaurant . Greeted 30 or more customers both front and drive thru building relationship with customer to repeat business. Worked in different area of the kitchen preparing food and cooking for both breakfast , lunch and dinner.

Education

Associate of Science - Paralegal Studies

Tampa College
FL
05-1993

High School Diploma -

Adlai E Stevenson High School
The Bronx, NY
06-1990

Skills

  • Clerical support
  • Customer engagement
  • Mail distribution
  • Customer service
  • Cash handling

Languages

Spanish
Native or Bilingual
French
Elementary
English
Native or Bilingual

Timeline

Cashier

Publix Super Markets Store 128
01.1994 - 04.1996

Clerical Worker

United Parcel Service, UPS
10.1993 - 10.2003

Cashier

Burger King
08.1990 - 01.1993

Associate of Science - Paralegal Studies

Tampa College

High School Diploma -

Adlai E Stevenson High School

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