Detail-oriented estimator with extensive experience in cost estimation and customer engagement. Known for exceptional accuracy and effective communication, driving improvements in estimation processes and ensuring compliance with industry standards.
Overview
14
14
years of professional experience
Work History
Estimator
Gerber Collision
Johnson City, TN
01.2026 - Current
Analyzed vehicle damage reports to determine repair costs and timelines.
Collaborated with technicians to assess repair needs and parts requirements.
Utilized estimating software to create accurate repair estimates.
Reviewed insurance claims to ensure compliance with company policies.
Communicated effectively with customers regarding repair processes and cost estimates.
Adjuster
Progressive
Johnson City, TN
03.2022 - 12.2025
Evaluated claims to determine coverage and liability under policy provisions.
Complete accurate estimates to provide to repair facility
Manage rental needs while vehicle was in repair
Issue payments to customer or repair facility
Mentored junior adjusters on best practices for claim assessment and resolution.
Assistant Manager
Automan Collision
Johnson City, TN
09.2020 - 03.2022
Led team in daily operations, ensuring efficient workflow and adherence to quality standards.
Complete accurate estimates for collision repair
Assign work to capable technician
Parts ordering and organizing
Submit estimates to insurance for proper billing
General Manager
Jack Miller Body Shop
Johnson City, TN
05.2018 - 09.2020
Streamlined operations to enhance workflow efficiency and reduce turnaround times for vehicle repairs.
Implemented quality control measures ensuring adherence to industry standards and customer expectations.
Completing accurate estimates for customer and insurance company
Assigning work to technicians
Parts ordering
Production management
Submit billing to insurance for payment
Collision Estimator
Olde Jonesborough Body Shop
Johnson City, TN
04.2012 - 05.2018
Analyzed vehicle damage and estimated repair costs using advanced collision estimation software.
Collaborated with insurance adjusters to streamline claims process and improve accuracy of estimates.
Developed detailed reports outlining repair procedures and timelines for client approval.