Robert Holloway
Federal Way,WA
Summary
With over 40 years in the Marine Industry, I have a significant amount of experience managing all aspects of running a dealership.
From recruiting and building a TEAM, managing and encouraging top level performance, through vendor realtionships, there are very few situations that come up that I cannot handle.
I am very skilled and experienced in managing large ticket sales and operations. A good trainer, with an emphasis on building a staff of exceptional team members exceeding the needs and expectations of a discerning client base.
Overview
12
12
years of professional experience
Work History
Operations Specialist / GM
Union Marine
10.2022 - Current
- My position is set up to provide training on processes, procedures, and operating systems for the largest multi-location marine retailer in the Pacific Northwest
- I have taken over control of low-performing stores and created an environment of top level sales performance, incorporating a customer-service driven mind set
- I am tasked with brand management of Bennington, Nautique, Bayliner, Heyday and Trophy boats
- This responsibility includes sales forecasting, ordering the products, and creating sales plans based on budget, facility and staff resources.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed and updated tracking spreadsheets using Excel.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Director of Sales
Hagadone Marine Group
Coeur D'Alene, ID
10.2021 - 10.2022
- Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Implemented systems and procedures to increase sales.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Manager
MarineMax, Inc
Dallas, TX
06.2018 - 10.2021
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Senior Sales Consultant
MarineMax, Inc
Lewisville, TX
09.2015 - 07.2019
- I was the leading store sales performer, representing the top quality brands in the marine industry
- Top performer in units, GP% and C.S.I
- Responsible for sales product training for our entire sales staff, resulting in increases in volume, Gross Profit, and customer satisfaction.
Buyer- Used Boats
Phil Dill Boats
Lewisville, TX
01.2012 - 01.2015
- Devised and implemented policies and procedures for purchasing and inventory control.
- Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
- Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
Education
William Allen White School of Journalism / Marketing -
University Of Kansas
Lawrence, KS05.1987
Graduate -
McLouth High School
McLouth, KS05.1983
Skills
- I am well respected in the Marine Industry, and I pride myself in building a sales, service, finance and delivery TEAM that shares a vision of becoming an integral part of a top performing group that customers want to do business with
- I have decades of experience managing inventory levels, driving customer-centric sales, creating action plans and executing best practices including forecasting and up to date market analysis I have extensive experience managing a budget and general ledger
- One would be hard-pressed to find anther candidate with my experience, mindset, and knowledge of all different types of marine products
- My experience with high level sales performance with brands such as Bennington, Chaparral, Nautique, MasterCraft, Malibu, Axis, Supra, Moomba, Tige, Cobalt, Chris-Craft, Sea Ray, Harris, Boston Whaler, Bayliner, Regal, Manitou, Barletta and more is un-matched I have extensive experience ordering, stocking in, and creating online marketing strategies for a wide range of marine products
Additional Information
I have been very successful managing Top Level Sales along with High CSI.
I have developed incredible product knowledge of the products that I have sold, and an unmatched knowledge of my competitors’ products. I have developed training programs for sales staff to help them develop the skills to outperform their competitors, while maintaining the highest levels of integrity and professionalism.
I have a strong commitment to customer service, balanced with the ability to maximize both gross and net profit. One of my best strengths is creating a cohesive “Team First” environment. I have tremendous communication skills. I bring a focus and detail that allows me to see the bigger picture and make necessary adjustments on the fly. I am very analytical and keep a close eye on market trends.
I am excited to take on any challenge.
Thank you for taking the time to review my resume. I look forward to any questions that you may have.
Bob Holloway
Awards
- Top Gun- 2017 #1 sales units, Texas Region, MarineMax, Inc.
- Top Gun- 2016 #1 sales units, Texas Region, MarineMax, Inc.
- Dealer Advisory Council- Skier’s Choice, Inc- 2005, 2006, 2007
- Chaparral Dealers Leadership Team-2006-2012
Timeline
Operations Specialist / GM
Union Marine
10.2022 - Current
Director of Sales
Hagadone Marine Group
10.2021 - 10.2022
Sales Manager
MarineMax, Inc
06.2018 - 10.2021
Senior Sales Consultant
MarineMax, Inc
09.2015 - 07.2019
Buyer- Used Boats
Phil Dill Boats
01.2012 - 01.2015
William Allen White School of Journalism / Marketing -
University Of Kansas
Graduate -
McLouth High School