Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
18
18
years of professional experience
Work History
Durable Medical Equipment Technician
Medical Park Pharmacy
Gainesville, GA
08.2014 - Current
Oversaw the sale, delivery, and service processes for DME.
Ensured timely delivery of medical equipment including hospital beds, lift chairs, scooters, power chairs and wheelchairs.
Instructed customers on the safe operating procedures of all equipment.
Maintained detailed records of customer purchases, as well as rental returns, maintenance, and cleaning logs.
Responded promptly to customers' inquiries about repair services and product availability.
Provided excellent service and attention to customers when face-to-face, or through phone conversations.
Owner/Operator
Midsouth Vending
Gaineville, GA
01.2007 - 06.2014
Oversaw operations for snack machines, pool tables, juke boxes, dart machines and video games.
Promoted tournaments with pool tables and dart machines.
Positioned equipment strategically across several venues.
Kept records of all repairs, maintenance, and sales activities related to each individual machine.
Adjusted settings on vending machines based on customer requests or preferences.
Repaired and maintained vending machines on a regular basis.
Installed new software updates or upgrades onto existing or newly acquired equipment.
Loaded products into vending machines according to customer preferences.
Performed routine maintenance on vehicles including oil changes and tire rotations.
Removed money, cleaned components and performed other scheduled vending machine services.