Robert Howard
Mid Atlantic RTO
Fredericksburg,VA
36
years of professional experience
Dynamic leader with a proven track record at BestWay Rentals and Sales, recognized for transforming underperforming stores into top achievers. Expertise in budget development and staff training drives operational excellence and revenue growth. Committed to fostering teamwork and enhancing customer service, ensuring sustainable business success.
Work History
Owner/Operator
12 Years- Oversaw daily operations to ensure efficient workflow and service delivery.
- Developed and implemented strategic business plans to enhance market presence.
- Managed inventory levels using advanced tracking systems for optimal stock control.
- Trained and mentored employees to improve operational performance and customer service skills.
- Streamlined processes to reduce operational costs while maintaining quality standards.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
District Manager
5 Months- Assisted in merging stores following acquisition by Bestway Rentals and Sales. Supported retention of employees impacted by buyout.
- Promoted to oversee operations in Northern District of Virginia within two weeks of joining company.
- Oversaw district operations to guarantee alignment with corporate strategies and objectives.
- Recruited and onboarded four new store managers to enhance performance in underperforming locations.
- Led retraining initiatives for store staff to enhance understanding of company policies and procedures.
District Manager
15 Years 5 Months- Achieved recognition as Manager of the Year multiple times across both stores managed. Transformed one of the lowest-performing stores into the top performer within the first year of management.
- Mentored and guided multiple Manager of the Year winners during supervisory tenure.
- Led operational strategies to enhance rental and sales performance across multiple locations.
- Developed training programs for staff to improve customer service and operational efficiency.
- Analyzed market trends to identify opportunities for business growth and competitive advantage.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Platoon Leader
7 Years 11 Months- Achieved four meritorious promotions.
- Recognized as Marine of the Quarter on multiple occasions.
- Ranked first among over 200 sergeants.
- Executed tactical operations to maintain mission readiness and foster team unity in various settings.
- Assisted in developing training programs that improved combat skills and operational proficiency for squad members.
- Supported logistical efforts for equipment and supplies to enhance resource management during missions.
- Applied safety protocols to minimize risks and encourage adherence within the platoon.
- Guided junior leaders through mentorship and constructive feedback on their development.
Education
High School Diploma
Skills
Staff training and development
Deep understanding of financial statements
Budget development
Recruiter
Timeline
Owner/Operator
Mid Atlantic RTO
06.2014 - CurrentRead More
District Manager
Rent A Center
01.2014 - 06.2014Read More
District Manager
BestWay Rentals and Sales
08.1998 - 01.2014Read More
Platoon Leader
United States Marine Corps
04.1990 - 03.1998Read More
Madison Heights High School
High School Diploma
Read More