Robert Iles
Antioch,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Mobile DJ
Self Employed Services
San Francisco, CA
12.2016 - Current
- Utilized well-developed communication, active listening and engagement skills when interviewing guests, speaking with callers and taking song requests on-air.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Communicated with venue owners to determine music preferences, scheduling and anticipated event attendance.
Jr. Inside Sales Rep
Slakey Brothers
South San Francisco, CA
10.2021 - 07.2024
- Cultivated and strengthened customer relationships to drive revenue growth.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Deer Valley High School
Antioch, CA06.2009
Skills
- Opportunity Identification
- Telephone Sales
- Relationship Building
- Exceptional Customer Service
- Analytical Thinking
- Intermediate knowledge of sound equipment
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Recognized as Top Employee my first year employed for outstanding performance and team contributions.
- Consistently improving every year, being recognized by upper management for my work ethic and interest to become an outside sales rep.
- Quickly promoted to higher positions.
- 10+ 5 Star ratings from valued customers
Timeline
Jr. Inside Sales Rep
Slakey Brothers
10.2021 - 07.2024
Mobile DJ
Self Employed Services
12.2016 - Current
High School Diploma -
Deer Valley High School
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