ROBERT IZAAK PIMENTEL

Providing care and support to those who have intellectual, developmental, or physical disabilities to help them live independently and engage with their community. I work in a group home so I am responsible with assisting in daily activities such as personal hygiene, teaching life skills, housekeeping, meal preparation, as well as transportation. I also administer medication, document reported behaviors, and schedule appointments as needed.

• Developed individualized learning plans to enhance student engagement and academic performance.
• Facilitated tutoring sessions in mathematics, science, and writing to reinforce subject understanding.
• Monitored student progress and adjusted instructional strategies to meet diverse learning needs.
• Collaborated with educators to align tutoring activities with curriculum standards and objectives.
• Motivated students with accurate feedback and positive reinforcement.

• Crafted high-quality espresso beverages, ensuring consistency in taste and presentation.
• Trained new team members on coffee brewing techniques and customer service standards.
• Operated coffee equipment proficiently, maintaining cleanliness and adherence to safety protocols.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Cleaned counters, machines, utensils, and seating areas daily.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

• Maintained cleanliness and organization of work area, adhering to health and safety standards.
• Provided exceptional customer service, ensuring a positive experience for all guests.
• Prepared food and beverages according to company specifications, ensuring quality control.
• Trained new team members on operational procedures and customer service best practices.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.