Robert Jackson
Eugene
Summary
Dynamic professional with over twenty years of diverse experience across various fields, offering a unique blend of skills that align seamlessly with this position. A Bachelor's degree in Psychology enhances the ability to assess character and deliver exceptional customer service. Proven expertise in logistics, time management, and effective communication developed through roles in customer service, the Navy as a Gas Turbine mechanic, and peer support positions. Committed to fostering positive relationships and maintaining high standards of work ethic, with a strong foundation in teamwork and adaptability under pressure.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Spreader Operator Trainee
Swanson Group Industries
06.2025 - Current
- Operated spreader machinery to ensure consistent material distribution across production lines.
- Monitored equipment performance, conducting routine maintenance to enhance operational efficiency.
- Collaborated with team members to optimize workflow and minimize material waste during production cycles.
- Trained new employees on safety protocols and best practices for operating spreader equipment.
Supportive Housing Peer Support Specialist
ColumbiaCare Services Inc.
10.2023 - 06.2025
- Utilized motivational interviewing to evaluate client requirements, ensuring timely access to transportation services and effective crisis intervention.
- Delivered strategic guidance and resources throughout the agency, reinforcing adherence to client values and beliefs.
- Updated and organized client records to ensure accurate and accessible data for healthcare operations.
Certified Recovery Mentor
Confederated Tribes of Siletz Indians
02.2023 - 09.2023
- Guided clients through the recovery process and arranged necessary transportation.
- Facilitated individual and group recovery sessions, fostering personal growth and resilience.
- Assisted QMHA in development and implementation of personalized recovery plans to meet client needs and goals.
- Collaborated with multidisciplinary teams to coordinate comprehensive support services for clients.
Fee Collector
Lane county waste management
11.2021 - 02.2023
- Direct customer traffic and assess loads for contraband.
Refuse collector
Lane Apex
08.2017 - 01.2019
- Operated and maintained a refuse collection truck. I also successfully trained 3 new employees and oversaw their progress. Communicated with hostile customers to resolve issues.
Truck driver
Derstine trucking
05.2016 - 08.2017
- Operated a big rig delivering hay to Seattle and Tacoma Washington ports. Maintained legal logs without incident. Regularly performed maintenance and safety checks on trucks and trailers.
- Operated long-haul trucks to ensure timely delivery of goods across various routes.
- Maintained compliance with federal and state transportation regulations to promote safety.
- Conducted pre-trip and post-trip inspections to ensure vehicle readiness and safety standards.
Saw Line Operator
Murphy Plywood
09.2013 - 03.2016
- Operated forklift for Putty line, ensuring timely material handling. Trained to operate sawline, contributing to efficient cutting processes. Gained knowledge in quality control practices, enhancing product standards.
- Operated production machinery to ensure efficient plywood manufacturing processes.
- Monitored quality control measures to maintain product standards and consistency.
- Assisted in training new line operators on equipment operation and safety protocols.
Gas Turbine Mechanic
United States Navy
04.2007 - 04.2011
- Led operations of ship's oil lab, ensuring compliance with safety and quality standards. Managed my shop's fuel and water quality management program. Transferred and purified fuel, water, and oil, supporting efficient energy operations. On top of my regular duties, Contributed to the pier security force on my ship.
- Overhauled gas turbine engines to ensure optimal performance and reliability.
- Conducted troubleshooting and diagnostics on turbine systems using advanced testing equipment.
- Collaborated with cross-functional teams to streamline maintenance processes and reduce downtime.
Education
Bachelor's degree - Psychology
Oregon State University
Corvallis, OR12-2023
Skills
- Excellent Customer service
- Verbal communication skills
- Quality Management
- Inventory Management
- Cognitive support experience
- Organizational skills
- Mental health support
- Safety Compliance
- Machine Maintenance
- Technical Support
- Crisis Intervention
- Organizational skills
- System troubleshooting
- Microsoft Excel
- Motivational interviewing
- Time management
- Proficient with Microsoft software
- Group management
- Computer skills
- Microsoft Office
- Logistics Management
- Problem solving
- Process Optimization
- Neurodevelopmental support experience
- Written communication
- Training Support
- Active listening
- Team management
Certification
- ASIST Applied Suicide Intervention Skills Training August 2023 to Present
- Driver's License
- First Aid Certification
- Certified Recovery Specialist
- CPR Certification
- CADC
- CDL A
- Air Brake Endorsement
Timeline
Spreader Operator Trainee
Swanson Group Industries
06.2025 - Current
Supportive Housing Peer Support Specialist
ColumbiaCare Services Inc.
10.2023 - 06.2025
Certified Recovery Mentor
Confederated Tribes of Siletz Indians
02.2023 - 09.2023
Fee Collector
Lane county waste management
11.2021 - 02.2023
Refuse collector
Lane Apex
08.2017 - 01.2019
Truck driver
Derstine trucking
05.2016 - 08.2017
Saw Line Operator
Murphy Plywood
09.2013 - 03.2016
Gas Turbine Mechanic
United States Navy
04.2007 - 04.2011
Bachelor's degree - Psychology
Oregon State University
Military Service
- Branch: United States Navy Service Country: United States Rank: E-4 April 2007 to April 2011 Commendations:
- Ultra "E"
- Good Conduct Medal
- Expert marksman