Robert Jackson
Norfolk,VA
Summary
Delivery professional with expertise in customer service, problem solving, and time management. Demonstrated success in optimizing delivery routes and fostering team collaboration to enhance logistics efficiency.
Overview
3
3
years of professional experience
Work History
Delivery Courier
TAL ENTERPRISES, LLC
Norfolk, Virginia
07.2024 - 08.2025
- Picked up medical specimens from local care providers for timely laboratory delivery.
- Delivered packages efficiently to various locations within established timelines.
- Coordinated with dispatch for timely route updates and accurate delivery instructions.
- Resolved customer inquiries regarding delivery status promptly and effectively.
- Delivered exceptional customer service during interactions at package pickups and deliveries.
- Partnered with team members to streamline delivery processes and improve overall efficiency.
- Signed delivery documents to confirm receipt of goods at destination points. confirming receipt of goods upon arrival at destination points.
- Loaded and unloaded freight at warehouses and distribution centers.
Postal Clerk
United Postal Service
Virginia Beach, Virginia
02.2022 - 06.2024
- Processed incoming and outgoing mail using automated sorting systems to enhance efficiency.
- Maintained accurate shipment and delivery records to ensure timely processing and accountability.
- Operated postal equipment, including scales and label printers, to optimize workflows.
- Sorted incoming mail into post office boxes, general delivery, and street addresses.
- Prepared outgoing mail for shipment by weighing packages and affixing postage labels.
- Assisted customers with inquiries about shipping options and services.
- Ensured compliance with postal regulations during all processing activities.
- Collaborated with team members to improve workflow during peak periods.
Education
High School Diploma -
Marion High School
Marion, LA06-2002
Bachelor of Science - Business
Tidewater Community College
Norfolk, VASkills
- Route optimization
- Time management
- Problem solving
- Customer service
- Team collaboration
- Clear communication
- Adaptability
Timeline
Delivery Courier
TAL ENTERPRISES, LLC
07.2024 - 08.2025
Postal Clerk
United Postal Service
02.2022 - 06.2024
High School Diploma -
Marion High School
Bachelor of Science - Business
Tidewater Community College