Accomplished Tenant Service Supervisor with expertise from Brown & Root Industrial Services, enhancing customer satisfaction through efficient coordination. Skilled in project management with certifications in Asbestos, Scaffold, Fire Doors and Hilti Scanning. Proven leader with strong communication skills and detail oriented.
Overview
19
19
years of professional experience
Work History
Tenant Service Supervisor
Brown & Root Industrial Services
01.2015 - Current
Manage daily operations of the service department, maintaining a high level of organization and productivity.
Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
Scheduling and coordinating with the FCA's and abatement groups,
Acquiring work permits for the Architectural group
Running safety meetings
Performing weekly safety audits
Ordering all materials and planning projects
Giving estimates
Updating and adding operations in SAP
Overseeing the carpenters, painters, and roofers
Overseeing the Firewall and Fire Door project
Onsite Hilti Scan resource and responsible for supplying a scan report for all penetrations done at ESL and CRP
Civil Foreman
KBR/Fluor
01.2012 - 01.2015
Worked daily at Dupont Chambers Works
Led crews in all civil work on site
Forming and finishing concrete
Steel door repair and installation
Epoxy coatings
Operate heavy equipment
Obtain hot work, penetration, confined space, and penetration permits
Supply material list and estimates
Work with Quality Control Inspectors
Perform safety audits
Carpenter Foreman
Bresling Contracting
01.2007 - 01.2012
Worked at sites such as Dupont ESL, Duspont CRP, Dupont Chambers Works, Dupont Edgemoor, Astra Zeneca, Sunoco, Ferro, and Dover Air Force Base
Led between 2-20 people depending on the size of the job
Blueprint reading
Form building and concrete finishing
Core Drilling and saw cutting
Metal door installation
Excavations
Hazmat trained
Meeting with FCA's daily to get permits
Education
High School Diploma -
Glasgow High School
Newark, DE
06.1996
Skills
2007 OSHA Training - 30 hour course
2010 DYSA COY
2011 CPR Trained (every 2 years)
2011 Del Tech Hazmat Certificate - 40 hour course
2013 NCCER Carpentry
2014 NCEER Heavy Equipment Operator
2016 DIAA HS COY
2023 Hilti Scan Certification
2024 NFPA Fire Door Certificate
2024 Scaffold Inspection Certificate
2025 Pennsylvania Asbestos Building Inspector Certificate