Robert Jay Arnold
Pullman,WA
Summary
Diligent teacher and advisor with background in customer service and administration. Proven ability to handle transactions accurately and efficiently while maintaining positive client experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments using multiple languages.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Cashier, Customer Service
Walmart
01.2025 - Current
- Service as a cashier, customer service and secondary to team lead.
- Awarded the Employee of Excellence Award
- Skilled in multiple departments.
- Resolved customer inquiries and complaints with professionalism and accuracy.
- Assisted in training new cashiers on operational procedures and systems.
Instructor
WSU Kinesiology Department
01.2022 - 01.2024
- Responsible for teaching Taichi, Meditation and Yoga
- Assigned 8 separate classes for the semester
- Class sizes from 20-30 students.
- Give students personal guidance in addition to physical development.
Guidance Counselor
Independent Self Defense Instruction
01.2017 - 01.2021
- Self defense for young adults in Taipei, Taiwan
- Organizing groups for service work overseas and to Taiwan aboriginals.
- Teaching the protocols of travel regarding visas, passports and policy.
Language Instructor
Kuei Shan High School
01.2015 - 01.2017
- Language Instruction, Writing and Preparation for Overseas Travel
- At Kuei Shan High School it was required for me to edit/translate articles of school events, overseas travel and student letter recommendations for university.
- In addition, writing short stories and articles for the school.
- Responsible for designing of English/Chinese curriculum
- The curriculum for higher-learning included classic novels, cultural ideas and concepts and political issues. I was required to edit/translate and design the curriculum so that all students would have a clear understanding.
- Thailand student exchange
- Every semester, I would train 10-20 students to teach English, Martial Arts, Chinese and Dance so they could pass knowledge on a mission trip at orphanages in Thailand and to Taiwan aboriginals.
Translator/Editor
Tamkang University
01.2013 - 01.2015
- Responsibilities: Newspaper/Articles/Internet and Letters for the President
- At Tamkang University I would translate the daily paper in addition to editing articles as well as assisting the university president to write letters to other educational institutes.
- Translation from 1000-3000 words daily
- As required by the university regulations, I was called to translate 5000-10,000 words per week.
- Website Maintenance
- Daily updates with articles related to university activities and events.
- Beijing Screenplay Writing
- Writing and acting in films with star actors such as Ge You.
- Screenplays included short films, commercials and larger production films.
English Professor
Washington State University
01.2011 - 01.2013
- Required to instruct students from levels of ABC to university level English within a two year time span.
- Team Cooperation
- In order to help students attain a higher level of English efficiently within such a short time period it was vital for me to work with teachers and administrators both vertically and horizontally on the day to day basis.
Education
B.A. - Chinese Language, East Asian Studies
Western Washington University
Bellingham, WA06.2002
Skills
- Multicultural Advising
- Education Administration
- Chinese to English language translation
- Writing
- Computer
- Social Media Advertising
Accomplishments
First non-Chinese foreigner to become headmaster of a Chinese martial art (Bagua).
Languages
Chinese (Mandarin)
Full Professional
Japanese
Limited Working
Timeline
Cashier, Customer Service
Walmart
01.2025 - Current
Instructor
WSU Kinesiology Department
01.2022 - 01.2024
Guidance Counselor
Independent Self Defense Instruction
01.2017 - 01.2021
Language Instructor
Kuei Shan High School
01.2015 - 01.2017
Translator/Editor
Tamkang University
01.2013 - 01.2015
English Professor
Washington State University
01.2011 - 01.2013
B.A. - Chinese Language, East Asian Studies
Western Washington University
Published Books
- Chasing Dreams to China-Successor https://www.amazon.com/Chasing-Dreams-Successor-Robert-Arnold/dp/1592342150/ref=sr_1_2?ie=UTF8&qid=1519949695&sr=8-2&keywords=robert+jay+arnold
- Master Trey’s Flawless Outlaws https://www.amazon.com/Tales-Master-Treys-Flawless-Outlaws/dp/1532919727/ref=sr_1_1?ie=UTF8&qid=1519949695&sr=8-1&keywords=robert+jay+arnold
- Martial Arts School Instruction https://www.youtube.com/watch?v=rIQTKc3wsJE
- TV Shows https://www.youtube.com/watch?v=kVa8vjn46TI&t=208s https://www.youtube.com/watch?v=H9AdRlIo1yQ&t=38s
- News https://www.youtube.com/watch?v=ynt34DoiR8M&t=52s
Employee of the year 2025-26
After one year working in customer service in Walmart in Pullman, WA I was awarded the employee of excellence award.