Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
INTERESTS
ProjectManager

ROBERT JAY HECKROTE

Rockwall,TX

Summary

  • MANAGEMENT:
  • Project Manager/ Field Superintendent
  • Field Operations Manager/ Field Superintendent/ Security Manager, Link America
  • Project Manager/ Engineer/ Field Supervisor, Lazo Technologies
  • Route Manager , Genuity
  • Site Manager, GTE Government Systems
  • Managed three man crew, USAF
  • Technical Order Distribution Official, USAF
  • Job Control / NCC, USAF
  • Quality Assurance, USAF RADIO EQUIPMENT EXPERIENCE AND MAINTENANCE:
  • Hytera DMR Telex, IP223 and Safesite installation and Maintenance for Dallas College from 2013 to Present
  • Harris and Gatesair Simulcast Design, installation and Maintenance for NTTA State Police from 2013 - 2021
  • JVCKENWOOD P25 DFW Airport 2019 – 2021
  • Meteorcomm 220mhz PTC for TRE and Texrail 2020 – 2022 RAIL RIGHT OF WAY EXPERIENCE:
  • 1997-2001 GTE Sonet network Corsicana to St. Louis
  • 2003 – Present Dart Light Rail
  • 2019 – Present TRE and Texrail PTC TELEPHONE EQUIPMENT TRAINING AND MAINTENANCE:
  • Cisco VOIP, Lucent G3R, AUDIX, Nortel SL100/ DMS100, Meridian North Star, AVAYA VOIP, Mitel SX200 Light L/W 16, ITT 3100, Tie communication ONYX I/II/III, Panasonic PBX, Panasonic Voicemail, Modkey, 1A2 and 1A1, tip and ring test and installation, Pots line, CAT5, CAT6 installation and Test LAN/WAN EQUIPMENT TRAINING AND MAINTENANCE
  • Nortel OC-48/192, Opter LH, Nortel Fmt 150, Fujitsu OC-48, Alcatel OC12, Cisco15454, Ciena metro, Marconi ASX-200BX ATM switch, Promina 800 multiplexers, T-1, T-3/DS3, ISDN, DWDM, Frame Relay, VPN, CSU/DSU, Cisco Routers, Adtran Routers, Red Back Routers, Cisco firewall, Cisco Switch, Fastron Switch.
  • Ethernet, Fast Ethernet, Gigabit Ethernet, FDDI, LANE, ISL, 802.1g, VLAN, RIP, IRGP, EIRGP, OSPF2, BGP, IPX, TCP, UDP, tcp/ip

Overview

39
39
years of professional experience
1
1
Certification

Work History

Project Manager

Real Network Services
01.2023 - Current
  • Supervises and trained a task force of up to 20 employees
  • Engineered and Bid multi-million-dollar contracts
  • Engineer and schedule installs
  • Coordinate maintenance and troubleshooting
  • Schedule daily tasks for employee

Field Operations Manager

Link America
01.2013 - 01.2023
  • Supervises and trained a task force of up to 20 employees
  • Engineered and Bid multi-million dollar contracts
  • Engineer and schedule installs
  • Coordinate maintenance and troubleshooting
  • Schedule daily tasks for employee

Project Manager/ Engineer

Lazo Technologies
01.2003 - 01.2013
  • Supervises and trained a task force of up to 20 employees
  • Engineered and Bid multi-million dollar contracts
  • Engineer and schedule installs
  • Coordinate maintenance and troubleshooting
  • Schedule daily tasks for employee

Senior Technician

Belo Corporation
01.2001 - 01.2003
  • Install and maintain Lucent G3R
  • Schedule phone installs for media events across the USA
  • Maintain 4 call centers with aproaxmately 150 agents in each
  • Schedule monthly PMs

Site Manager/Route Manager/ senior field engineer

GTE GOVERNMENT SERVICES/General Dynamics
01.1997 - 01.2001
  • Supervises and trained a task force of up to seven employees
  • Engineer and schedule installs
  • Schedule monthly PMs
  • Schedule daily tasks for employee
  • Supervises a task force of five employees
  • Responsible for complying with Air Force requests
  • Prepares T & M Estimates
  • Cable Locates
  • Schedule daily tasks for employee

Telecommunication and Data System Specialist

USAF – MOODY AFB, GA
01.1987 - 01.1997
  • Act as liaison between the USAF and GTE Lease Communication in order to enforce contract.
  • Program MS Access database which includes processing telephone work orders for installation, moves and changes, and disconnects.
  • Install, splice, test, and locate fiber optic and copper cable.
  • Crew Chief supervises and train.
  • Worked with 20-member crew to handle entire telephone communication system for approximately 8000 phones and 4000 computer lines.

Education

Cisco ONS 15454 MSTP from Installation to Protection FITP10

Cisco ONS

COMPUTER, NETWORK, SWITCHING AND CRYPTOGRAPHIC SYSTEMS

USAF

S/DMS TransportNode OC-48 Commissioning and Testing, S/DMS TransportNode OC-48 BLSR NE OAM&P, OC-192 Ring System Line Up and Test (SLAT), Dense-Wavelength Division Multiplexing (DWDM) and Multi-wavelength Optical Repeater (MOR) System Line-up and Test, S/DMS TransportNode OC-192 Ring Operations, Administration, Maintenance and Provisioning (OAM&P) and DWDM/MOR

Nortel Networks-S/DMS TransportNode Family

SONET: A Technical Overview, S/DMS TransportNode User Interface and OAM&P Concepts, S/DMS TransportNode Product Overview

Nortel Networks-S/DMS TransportNode Family

Definity G3 ECS Administration (BTC120H), Definity G3 ECS Maintenance (BTC126H), Definity G3 ECS Maintenance DS1/DS3 (BTC200H)

LUCENT TECHNOLOGIES –BUSINESS COMMUNICATIONS SYSTEMS

SX200 Light L/W16 Installation and Maintenance

MITEL EDUCATIONAL SERVICES

Emergency Medical Technician

UNIVERSITY OF ANCHORAGE
Anchorage, AK

Electronic Principles

COMMUNITY COLLEGE OF THE AIR FORCE
Riverside, CA

Skills

  • Test and install fiber optic cable
  • Locate, Test and Splice copper/fiber cable
  • Troubleshoot special circuits: alarm and data
  • Maintained CO records to include line record cards, circuit layout cards and cable records
  • AUTOCAD, VISIO, SMARTDRAW
  • Microsoft Windows, MS Exchange and Outlook clients, MS Office applications, server administration including access, security, and permissions, Citrix MetaFrame, basic IIS and SQL server administration, Backup Exec, VPN and RAS support, SMS client, TCP/IP configuration of network devices, Extensive troubleshooting skills

Accomplishments

Bid and engineered 37 million dollar project for DART beating out a fortune 500 company.

Over saw installation of fiber optic back bone from new york to Sandiego.

supervised the network upgrade for Dallas in

Certification

OSHA 30

confined space

OTN

Timeline

Project Manager

Real Network Services
01.2023 - Current

Field Operations Manager

Link America
01.2013 - 01.2023

Project Manager/ Engineer

Lazo Technologies
01.2003 - 01.2013

Senior Technician

Belo Corporation
01.2001 - 01.2003

Site Manager/Route Manager/ senior field engineer

GTE GOVERNMENT SERVICES/General Dynamics
01.1997 - 01.2001

Telecommunication and Data System Specialist

USAF – MOODY AFB, GA
01.1987 - 01.1997

COMPUTER, NETWORK, SWITCHING AND CRYPTOGRAPHIC SYSTEMS

USAF

S/DMS TransportNode OC-48 Commissioning and Testing, S/DMS TransportNode OC-48 BLSR NE OAM&P, OC-192 Ring System Line Up and Test (SLAT), Dense-Wavelength Division Multiplexing (DWDM) and Multi-wavelength Optical Repeater (MOR) System Line-up and Test, S/DMS TransportNode OC-192 Ring Operations, Administration, Maintenance and Provisioning (OAM&P) and DWDM/MOR

Nortel Networks-S/DMS TransportNode Family

SONET: A Technical Overview, S/DMS TransportNode User Interface and OAM&P Concepts, S/DMS TransportNode Product Overview

Nortel Networks-S/DMS TransportNode Family

Definity G3 ECS Administration (BTC120H), Definity G3 ECS Maintenance (BTC126H), Definity G3 ECS Maintenance DS1/DS3 (BTC200H)

LUCENT TECHNOLOGIES –BUSINESS COMMUNICATIONS SYSTEMS

SX200 Light L/W16 Installation and Maintenance

MITEL EDUCATIONAL SERVICES

Emergency Medical Technician

UNIVERSITY OF ANCHORAGE

Electronic Principles

COMMUNITY COLLEGE OF THE AIR FORCE

Cisco ONS 15454 MSTP from Installation to Protection FITP10

Cisco ONS

INTERESTS

Racquetball, archery, computers
ROBERT JAY HECKROTE