ROBERT J. CONTI
Wakefield,USA
Summary
Innovative technology professional with a diverse skill set in Sales, Solution Engineering, Product Management, and Customer Success. Effective communicator and problem solver, dedicated to leading teams that achieve significant results in competitive markets. Experienced in working with cross-functional groups to develop and implement strategic initiatives that create business value. Focused on building collaborative partnerships to enhance customer engagement and drive successful outcomes.
Overview
25
25
years of professional experience
Work History
Senior Manager, Solution Engineering Specialists (Healthcare & Life Sciences)
MuleSoft
Burlington, MA
08.2022 - Current
- Grew, mentored and empowered a diverse technical presale team to deliver consistent 20% YtY Growth in Influenced ACV, 429% YoY growth for HLS in Q1 FY26.
- Trusted partner to Clients, Sales, Marketing and PreSales leadership, providing creative solutions and ideas to assist with strategic opportunities, pipeline acceleration, enablement and improving productivity
- Helped design industry’s first Asset Recommendation Engine (AI+Data+CRM) prototype and successfully launched MuleSoft’s Demo Hub, aimed at improving Sales productivity, promotion of integrated demo solutions and opportunity acceleration at the SF SE level (Q4 Innovation Award Winner)
- Led the successful rollout of Demo Automation and GTM solutions across the AMER theater, resulting in improved Sales productivity, revenue growth and operational efficiencies
Manager, Solution Engineering Specialists (Healthcare & Life Sciences)
MuleSoft
Burlington, MA
08.2021 - 08.2022
- Responsible for leading a diverse technical team through the strategic execution of highly complex presales activities (ie: PoCs, Demos, Workshops, Innovation Projects) for MuleSoft’s Healthcare and Life Sciences Business
- Successfully influenced over 25M in ACV to the MuleSoft HLS Business in 2021
- Designed and implemented the first set of Industry Workshops in conjunction with Salesforce SE teams aimed at Healthcare Provider and Life Sciences organizations.
- Promoted to Senior Manager in first year of MuleSoft leadership
Principal Solutions Engineer
MuleSoft
Burlington, MA
05.2017 - 08.2021
- Significant contributor of revenue for the MuleSoft East Region business, consistently exceeding individual sales goals, resulting in landing and expanding MuleSoft’s largest accounts
- Multiple SE of Quarter Awards due to demonstrating of MuleSoft core values, exceeding revenue attainment and creation of differentiated innovative customer solutions
Global Product Manager Integration Lead, Merge Healthcare Acquisition Team
IBM Watson Health
Cambridge, MA
12.2015 - 05.2017
- Developed and executed a comprehensive Product Management integration strategy to minimize business impact and accelerate growth on a global level for this strategic acquisition
- Recruited and established a team of Developers and Product Managers to identify, design and deliver integrated solutions across Imaging, clinical trial, oncology, storage and security software portfolios
- Perform market research, segmentation, financial and competitive analysis to prioritize a Synergy roadmap of impactful integrated solutions that has driven over 5M in additional revenue
- Developed a IBM Watson infusion strategy aimed at select Merge product offerings to leverage the power and benefits of Artificial Intelligence
Global Product Director, DataPower Security Gateway, API and Integration Division
IBM Corporation
Cambridge, MA
02.2014 - 12.2015
- Responsible for the vision, strategy and success of a 150M+ hardware and software business unit, resulting in more than 15% revenue growth under my leadership
- Led a team of Senior Product Managers to identify new markets, surface unique solutions, analyze the competition and make key decisions on roadmap and strategic initiatives supported by market evidence
- Led cross-functional teams, including IBM Design on the successful release of several major hardware and software products
Director Global Presales, Layer 7 Gateway & API Management Division
CA Technologies
Framingham, MA
03.2012 - 02.2014
- In a player/coach capacity, worked with the Presales and Sales team to deliver technical presentations, POCs, industry and optimized demonstrations and competitive bake-offs. This lead to a 20% improvement in competitive win rates
- Exceeded all sales targets in 2012 and 2013 that led to over 25% gain in market share, as well as accelerating the acquisition strategy of the Layer 7 business by CA Technologies in 2013.
DataPower Technical Sales Manager and Software Client Portfolio Architect
IBM Corporation
Littleton, MA
05.2005 - 03.2012
- Collaborated with engineering teams to align technical solutions with customer needs.
- Led product demonstrations showcasing IBM technologies to potential clients and stakeholders.
- Trained sales teams on technical aspects of IBM products and solutions for improved performance.
- Led, coached and developed employees to achieve sales goals.
Senior Technical Sales Engineer, JMS and ESB Technology Group
Sonic Software
Bedford, MA
05.2000 - 05.2005
Education
MS - Software Engineering
Brandeis University
Waltham, MA01.2005
BS - Business Administration
University of Massachusetts
Boston, MA01.1999
Skills
- Presales Leadership
- Solution and Value Selling
- Sales Enablement
- Product Management
- Business Value Analysis
- API Integration and Management
- Integration and Automation
- Generative AI
- NLP
- Prompt Engineering
Affiliations
- Multiple Winner of SE of Quarter Awards
- SE Innovation Award
- Patent Owner
References
References available upon request.
Timeline
Senior Manager, Solution Engineering Specialists (Healthcare & Life Sciences)
MuleSoft
08.2022 - Current
Manager, Solution Engineering Specialists (Healthcare & Life Sciences)
MuleSoft
08.2021 - 08.2022
Principal Solutions Engineer
MuleSoft
05.2017 - 08.2021
Global Product Manager Integration Lead, Merge Healthcare Acquisition Team
IBM Watson Health
12.2015 - 05.2017
Global Product Director, DataPower Security Gateway, API and Integration Division
IBM Corporation
02.2014 - 12.2015
Director Global Presales, Layer 7 Gateway & API Management Division
CA Technologies
03.2012 - 02.2014
DataPower Technical Sales Manager and Software Client Portfolio Architect
IBM Corporation
05.2005 - 03.2012
Senior Technical Sales Engineer, JMS and ESB Technology Group
Sonic Software
05.2000 - 05.2005
MS - Software Engineering
Brandeis University
BS - Business Administration
University of Massachusetts
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