Summary
Overview
Work History
Education
Skills
Timeline
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Robert Jefferson

Chicago,IL

Summary

Proven achiever with Midwest Mailworks Inc, I enhanced team productivity through strategic communication and workflow management. Expert in client relationship building and complaint handling, I optimized operations and significantly improved customer satisfaction. My goal-oriented approach and adept problem-solving skills ensure efficient project completion and record management.

Overview

3
3
years of professional experience

Work History

Printing Mailing Services

Midwest Mailworks Inc
01.2014 - 01.2015
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

File Clerk

Rockford Park District
04.2012 - 08.2013
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Created, implemented and monitored filing systems for easy retrieval of records.

Education

High School Diploma

Jefferson High School
Rockford, IL

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management

Timeline

Printing Mailing Services

Midwest Mailworks Inc
01.2014 - 01.2015

File Clerk

Rockford Park District
04.2012 - 08.2013

High School Diploma

Jefferson High School

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Robert Jefferson