Robert Jeter
Rockford,IL
Summary
Highly organized and experienced Terminal Manager with more than 15 years of experience in the LTL trucking industry. Proven ability to manage day- to- day terminal operational activities, including dock operations, inventory management, customer service and overseeing personnel. Excellent problem- solving, communication and organizational skills. Demonstrate an ability to prioritize and handle multiple projects with tight deadline requirements.
Overview
17
17
years of professional experience
Work History
Terminal Manager
Central Transportation
06.2022 - Current
- Provide clear and frequent information to all employees about Service Center productivity and company policies and procedures
- Supervise all employees reporting to the Service Center, including tracking and auditing employees' hours, handling payroll issues and personnel changes, administering corrective action and monitoring, coaching, training, and development of staff.
- Route proper documentation and oversee procedure control for hazardous material shipments.
- Research, monitor, and implement all opportunities to cut costs and improve efficiencies; maintain clean and safe working conditions of facility and equipment.
- Identify opportunities for improvement and execute action plans to increase efficiencies
Group Operations Manager
Central Transportation
08.2019 - 06.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assisted in recruiting, hiring and training of team members.
Operations Manager
LME
08.2014 - 08.2019
- Recruit, select, train, assign, schedule, coach, counsel and discipline employees
- Communicate job expectations, reviewing job contributions.
- Communicate with safety department to ensure all processes remain compliant with OSHA and other governmental regulations
- Manage relationships with key operations vendors
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Outbound/Hub supervisor
Estes Express Lines
04.2010 - 07.2014
- Assessed and trained personnel for promotion to cross-functional operations
- Led regular stand up meetings, events and continuous improvement projects with measurable goals
- Maintained and always enforced safe and clean working environment
- Oversaw production schedules, trained developed and counseled employees to establish high performing team.
Outbound/Hub supervisor
Lakeville Motor Express
06.2006 - 03.2010
- Coached employees in developing and achieving individual performance goals
- Coordinate with the team to plan and execute various projects
- Guide and assist team members in their assigned job responsibilities
- Supervise team members to meet quality and productivity standards
- Assign daily workload to team members and ensure to meet deadlines.
Education
High School Diploma -
Roosevelt High School
Rockford, IL03.2001
Skills
- Conflict Management, Stress tolerance, Influencing and leading, Deadline oriented, Communication skills, People management, Business
- DOT Requirements
- Negotiation, Delegation, Team work
- Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Terminal Manager
Central Transportation
06.2022 - Current
Group Operations Manager
Central Transportation
08.2019 - 06.2022
Operations Manager
LME
08.2014 - 08.2019
Outbound/Hub supervisor
Estes Express Lines
04.2010 - 07.2014
Outbound/Hub supervisor
Lakeville Motor Express
06.2006 - 03.2010
High School Diploma -
Roosevelt High School