Robert Jimenez
Bakersfield ,CA
Summary
Dependable and detail-oriented professional with experience in patient transportation, security services, and facility operations. Skilled in customer service, communication, safety procedures, and front desk support in fast-paced environments. Proven ability to manage responsibilities efficiently, maintain professionalism under pressure, and work effectively with teams, patients, visitors, and staff. Strong organizational, leadership, and problem-solving skills with a commitment to providing excellent service and operational support.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Patient Transporter
1-800Medivan
Victorville, CA
05.2025 - Current
- Coordinated logistics for patient transport, prioritizing safety and comfort during transfers.
- Assisted healthcare staff with patient transfers and mobility support.
- Maintained cleanliness and organization of transport vehicles and equipment.
- Communicated effectively with medical teams to ensure patient care continuity.
- Followed safety protocols to minimize risks during patient handling and transportation.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained confidentiality of patient data and condition to safeguard health information.
Security Officer
Allied Universal Security Services
Bakersfield, CA
04.2024 - 02.2025
- Monitored premises to deter and detect criminal activity and ensure safety of personnel.
- Conducted routine patrols, identifying and addressing security breaches promptly.
- Managed access control procedures, verifying credentials of visitors and employees.
- Responded to incidents with effective communication, escalating situations as necessary.
- Trained new security personnel on protocols and emergency response procedures.
- Collaborated with law enforcement during investigations and incident reporting processes.
- Implemented safety protocols, enhancing overall security measures within the facility.
- Reviewed surveillance footage to support investigations and improve operational efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security.
Education
High School Diploma -
Golden Valley High School
Bakersfield, CA06.2016
Skills
Front Desk Operations
Facility Operations
Customer Service
Communication Skills
Team Collaboration
Organization
Attention to Detail
Time Management
Leadership and Mentoring
Problem Solving
Analytical Skills
Computer Literacy
Technology Literacy
Flexibility and Adaptability
Emotional Intelligence
Active Listening
Decision Making
Quality Control
Security Procedures
Safety Compliance
Documentation and Reporting
Conflict Resolution
Professionalism
Certification
CPR
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Patient Transporter
1-800Medivan
05.2025 - Current
Security Officer
Allied Universal Security Services
04.2024 - 02.2025
High School Diploma -
Golden Valley High School