Robert Johnson
Columbia,SC
Summary
Proven leader with extensive experience at TITLE Boxing Club and Kirkland Correction Institution, enhancing team productivity by over 30% through effective coaching and development. Skilled in conflict resolution and training material development, I excel in high-pressure environments, demonstrating exceptional problem-solving and interpersonal communication abilities.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Trainer and Front Desk
TITLE Boxing Club
Columbia, SC
08.2021 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Facilitated workshops on advanced communication skills, significantly improving team collaboration.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
Correctional Officer Sergeant
Kirkland Correction Institution
4344 Broad River Rd, Columbia, SC 29210
06.2005 - 08.2020
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Maintained order within the facility by enforcing institutional rules and regulations consistently.
- Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Collaborated with medical personnel to ensure proper care for inmates with health concerns or medical needs.
- Reduced instances of inmate altercations through proactive conflict resolution strategies and mediation techniques.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Supervised 8 employees and performance of tasks and managed over 100 offenders.
- Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
- Updated documentation systems which improved accuracy in reporting incidents.
- Implemented new procedures for contraband detection that resulted in fewer incidents of illegal substances entering the facility.
- Facilitated successful inmate re-entry into society through comprehensive case management and support services coordination.
- Developed strong relationships with local law enforcement agencies to enhance information sharing and cooperation between organizations.
- Assisted in the rehabilitation process with educational programs, counseling services, and vocational training opportunities for inmates.
- Organized recreational activities that promoted positive interactions among inmates, reducing tensions and improving overall facility morale.
- Improved staff communication by implementing weekly meetings and regular training sessions.
- Established a system for tracking inmate progress towards rehabilitative goals leading to an increase in program completion rates.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Resolved issues and disputes between inmates professionally and respectfully.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Responded to emergency situations and provided first aid following facility guidelines.
Education
Virginia State University
Petersburg VA 09.1989 - 05.1991
High School Diploma -
West Potomac High School
Alexandria, VA06.1989
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Customer Service
Time Management
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking
Multitasking Abilities
Excellent Communication
Calm Under Pressure
Active Listening
Decision-Making
Problem Resolution
Verbal Communication
Group and individual instruction
Course Planning
Lesson Planning
First Aid
Learning Styles
Payment Collection
Multimedia Creation
Classroom oversight
Student rapport
Dietary planning
Coaching and Development
Clear Communication
Relationship Building
Training material development
Documentation and Recordkeeping
Strategic Planning
Employee Relations
Compliance Training
Classroom experience
Job Skill Building
Leadership Development
Team Exercises
Online training experience
Work Coordination
Class Scheduling
Corporate Training Programs
Group Instruction
Classroom expertise
Employee Performance Reviews
Group Discussion Facilitation
Special Needs Clientele
Role Playing
Timeline
Trainer and Front Desk
TITLE Boxing Club
08.2021 - Current
Correctional Officer Sergeant
Kirkland Correction Institution
06.2005 - 08.2020
Virginia State University
09.1989 - 05.1991
High School Diploma -
West Potomac High School