Robert Johnson
Maywood,IL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Trainmaster
CPKC Railroad
Davenport, IA
10.2024 - Current
- Operated controls to activate track switches and traffic signals.
- Investigated accidents and incidents involving personnel or equipment to determine causes and corrective actions required.
- Scheduled railcars according to customer requirements in order to maximize efficiency while minimizing costs.
- Inspected switches on daily basis.
- Ensured proper coordination between train dispatchers and other railroad personnel by maintaining open lines of communication.
Manager of Train Operations
CSX
Terre Haute, Indiana
04.2023 - 10.2024
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Scheduled railcars for loading and unloading at customer sites according to customer requirements.
- Investigated incidents involving trains or equipment in order to identify causes and corrective actions.
Terminal Manager
Universal Logistics Holdings Inc.
Oakland, California
09.2021 - 04.2023
- Participated in meetings with port authorities regarding upcoming projects or initiatives affecting the terminal operations.
- Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
- Initiated initial responses to emergencies involving transport personnel and resources, completed vehicle, and industrial accident reports and assisted in investigations as necessary.
Intermodal Terminal Manager
Norfolk Southern
Chicago, Illinois
11.2019 - 09.2021
- Established transportation cost standards and economical shipping practices.
- Monitored customer satisfaction levels through regular surveys and feedback sessions.
- Consistently met company and department objectives within budget and time constraints.
- Assigned duties and responsibilities to crew members in a manner that maximized productivity while ensuring compliance with all applicable laws, regulations, policies, and procedures.
- Communicated with dispatchers regarding trains' routes, timetables and cargoes.
Transportation Manager
J.B. Hunt
Chicago, Illinois
12.2017 - 11.2019
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Coordinated the loading and unloading of cargo containers according to schedule and budget constraints.
- Partnered with third-party providers such as customs brokers or freight forwarders when needed.
- Retrieved stored items and traced lost shipments, when necessary.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
Police Officer
City of Moss Point
Moss Point, Mississippi
11.2017 - 11.2017
- Documented observations and actions by radioing information and completing reports.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Education
Master of Arts - Public Administration
Grand Canyon University
Phoenix, AZ12-2015
Bachelor of Arts - Political Science
Alcorn State University
Lorman, MS05-2013
Skills
- Team leadership
- Vendor negotiation
- Performance analysis
- Regulatory compliance
- Emergency response
- Process improvement
- Conflict resolution
- Incident investigation
- Logistics management
- Train scheduling expertise
- Safety protocols enforcement
- Rail operations management
Timeline
Trainmaster
CPKC Railroad
10.2024 - Current
Manager of Train Operations
CSX
04.2023 - 10.2024
Terminal Manager
Universal Logistics Holdings Inc.
09.2021 - 04.2023
Intermodal Terminal Manager
Norfolk Southern
11.2019 - 09.2021
Transportation Manager
J.B. Hunt
12.2017 - 11.2019
Police Officer
City of Moss Point
11.2017 - 11.2017
Master of Arts - Public Administration
Grand Canyon University
Bachelor of Arts - Political Science
Alcorn State University