ROBERT JOHNSON
CPKC
Chicago,IL
10
years of professional experience
Collaborated with diverse teams to drive excellence in train operations, fostering a culture of teamwork and innovation.
Work History
Trainmaster
1 Year 4 Months- Supervise operating crews, Yardmasters, and support staff to ensure safe execution of Operating Plan. Drive efficiency and safety within the Operating Plan, achieving performance and financial metrics. Identify and address operational risk and hazards and have them corrected in a timely manner.
- Executed safety-related efficiency tests and resolved safety incidents promptly.
- Collaborated with engineering track supervisors, mechanical supervisors, and signal maintainers to coordinate preventative maintenance schedules.
- Assisted in understanding schematics of signal equipment and workflow processes of devices. Updated schematic data sheets to maintain accuracy within operations.
- Managed operations of four terminals to enhance efficiency, guaranteeing on-time train departures and reducing customer service interruptions.
Manager of Train Operations
1 Year 6 Months- Directed daily train operations to ensure optimal service delivery across the corridor.
- Facilitated cross-departmental coordination to minimize service disruptions and improve stakeholder communication.
- Conducted field observations and safety audits to support adherence to operational standards and enhance employee training. Assisted in incident investigations and applied FRA regulations to promote safety and compliance.
- Supervised tracking of key performance indicators to identify opportunities for enhancing operational efficiency.
- Directed maintenance and monitoring of 218 miles of double main track, focusing on safety and operational efficiency.
- Diagnosed and resolved mechanical issues affecting train movement across designated territory.
- Executed daily servicing for 23 customers and 2 grain elevators to enhance customer satisfaction and maintain service reliability.
Operations Manager
3 Years 4 Months- Directed operational areas, encompassing warehousing logistics and transportation, to enhance overall efficiency.
- Collaborated with mechanical and engineering teams to oversee daily inspections and servicing of intermodal equipment, including hostlers, side loaders, and cranes.
- Championed continuous improvement initiatives through lean management practices and operational excellence strategies.
- Monitored KPIs and performance metrics to assist in identifying areas for process improvement and cost reduction. Supported compliance with safety regulations and quality standards while promoting effective operational practices.
- Facilitated cross-departmental collaboration by standardizing workflows and utilizing digital tracking tools.
- Revamped asset allocation methods to maximize equipment deployment efficiency and minimize idle time in operational hubs.
- Led oversight of four terminals within the Chicago market, driving compliance with safety and operational benchmarks. Directed capital improvement initiatives across all terminals to elevate safety standards and optimize efficiency through enhancements.
Terminal Manager
3 Years 2 Months- Directed terminal dock operations within a 14-door LTL cross-dock facility. Responsibilities included overseeing loading and unloading of freight, managing forklift traffic, and ensuring proper picking and sortation of palletized freight. Led a team of 50 LTL city and road truck drivers, establishing clear expectations, coaching on new processes, and upholding company and terminal standards.
- Oversaw dock production and conducted facility audits to ensure compliance with key performance indicators.
- Implemented safety protocols and conducted regular inspections to uphold a secure workplace in accordance with DOT and OSHA regulations.
- Promoted high standards of product quality to enhance customer satisfaction and loyalty.
Education
Master's degree - Public Administration
GPA: 3.6
Bachelor of Arts - BA - Political Science and Government
Skills
Improved team efficiency through enhanced data literacy and analytics skills.
Increased productivity by optimizing digital fluency and technology aptitude.
Strengthened team collaboration through heightened emotional intelligence and empathy.
Resolved complex challenges through advanced critical thinking and problem-solving.
Enhanced team adaptability and resilience
leading to successful project completions.
Advanced environmental sustainability awareness
contributing to corporate responsibility.
LANGUAGES
English
Timeline
Trainmaster
CPKC
10.2024 - 02.2026Read More
Manager of Train Operations
CSX
03.2023 - 09.2024Read More
Operations Manager
Norfolk Southern
10.2019 - 02.2023Read More
Terminal Manager
Yellow Logistic
08.2016 - 10.2019Read More
Alcorn State University
Bachelor of Arts - BA from Political Science and Government
Read More
Grand Canyon University
Master's degree from Public Administration
Read More