Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Jordan

Lebanon,TN

Summary

Energetic Detailer offering expertise in quality control. Knowledgeable in high-end cars and current cleaning techniques. Particularly talented in bringing interiors up to showroom standards. Reliable Car Detailer skilled in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars.


Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Parts Manager/Car Detailer

Gerber Collision
07.2022 - Current
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Provided timely, insightful and accurate reports to upper management.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Maintained clean, tidy and safe work environment.
  • Refilled gas tanks and documented fluid levels.

Customer Service Cashier/Cook Operator

McDonald's Restaurant
04.2018 - 07.2022
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
  • Sorted and properly arranged items.
  • Loaded packages onto pallets and into staging areas as directed.
  • Used barcode scanners and other technology to track and document cargo information.

Education

High School Diploma -

Lebanon High School
Lebanon, TN
05-2022

Skills

  • Stock management
  • Parts documentation
  • Ordering parts
  • Vendor relations
  • Invoice processing
  • Inventory management
  • Inventory restocking
  • Inventory auditing

Certification

MACS 609 Certification

OSHA Certification

Timeline

Parts Manager/Car Detailer

Gerber Collision
07.2022 - Current

Customer Service Cashier/Cook Operator

McDonald's Restaurant
04.2018 - 07.2022

High School Diploma -

Lebanon High School

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