Robert Kascenska
Exeter,RI
Summary
Dynamic Maintenance Manager with a proven track record at JRK Property Holdings , excelling in apartment turnover , complex problem solving, preventive maintenance, project management, Enhanced tenant satisfaction through exceptional service and efficient task delegation. Skilled in HVAC systems, electrical, plumbing and vendor relationship management, driving continuous improvement and operational efficiency within the apartment community. Always striving to help better teammates and myself.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Maintenance Manager
JRK Property Holdings
Wakefield, RI / Los Angeles, CA
04.2015 - Current
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
- Evaluated vendor proposals for outsourced services, negotiating advantageous contracts that maximized value while upholding high-quality standards.
- Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.
- Mentored new team members, providing guidance on standard procedures and best practices in apartment maintenance.
- Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.
- Streamlined communication with property management, ensuring timely completion of work orders and projects.
- Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
- Improved safety standards within the apartment complex through regular inspections and repairs.
- Implemented energy-efficient initiatives within the apartment complex, resulting in reduced utility costs for both tenants and management.
- Managed inventory of tools, equipment, and materials, reducing waste and maintaining costeffectiveness.
- Provided emergency response to urgent situations such as water leaks or power outages, minimizing damages and inconvenience for residents.
- Reduced downtime for essential building systems by implementing a preventative maintenance schedule.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
- Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
- Completed necessary renovations on time to facilitate seamless tenant transitions between lease agreements.
- Enhanced curb appeal of the property by overseeing landscaping projects and exterior maintenance tasks.
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed preventive maintenance schedule to support building systems functionality.
- Installed new locks, door handles, and door closers.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Keep a strict schedule turning apartments over keeping all tasks prioritized to ensure crucial deadlines are met at any cost.
- Sternly keeping work orders up to date and prioritized with safety and building structure in first thought depending on the situation.
- Must posses Strong HVAC skills
- Must posses Strong electrical skills
- Must posses Strong plumbing skills
- Must posses moderately strong carpentry skills
- Must posses general knowledge of all building aspects, from foundation to roof and everything in between.
- Painting from the touch up to full paint of 700-1300 sq ft apartment units with a 50%+ turnover rate each year. Total property 234 units.
- Oversee and inspect unit cleans before move in.
- HVAC: AC condenser replacement , evaporator coil replacement, refrigerant recover and replacement, AC compressor replacement, circulator pump replacement, step down transformer replacement , contactor replacement, capacitor replacement, fan motor replacement, re-wiring ac units or air handlers, filter changing, belt changing. Coil cleaning, and general maintenance.
- Plumbing: Replacing faucets, p traps, broken water supply lines, clearing drains, installing dishwashers, replacing water heater’s, gas valves, circulator pumps, installing sinks, toilets, toilet flanges, rebuild toilets, rebuild faucets , rebuild/replace shower/tub valves , garbage disposals, finding hard to trace leaks with an extremely educated guess as to where they are behind walls to minimize damage.
- Electrical: Replacement of breakers, Gfci breakers, lights, switches, plugs , Gfci plugs, disconnects, lighting contactors, electric heat strips, thermostats, relays, fan motors , ceiling fans, exterior lights , pole lights , three way switches, four way switches, wiring new circuits.
- Carpentry: Ability to install doors, cabinets , vinyl siding, removal and replacement of vinyl siding for building repair , fix exterior rot, finding water leaks, stopping water leaks, ability to think outside the box on some repairs.
Maintenance Technician / Manager
The Dolben Company
West Warwick, RI / Woburn, MA
04.2011 - 04.2015
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
- Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
- Performed preventive maintenance and repairs on various types of equipment.
- Executed tasks within time and budget constraints.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Rewired and replaced faulty electrical components in equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Plumbing and electrical projects including full bath and kitchen remodels.
- Door and window replacement
- Unit turnover to meet move in dates
- Prioritize work orders
- Always working to maximize time and efficiency
Maintenance Technician
Scalabrini Villa Nursing and Rehab
North Kingstown, RI
09.2009 - 04.2011
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Parts Identifier / Sorter / Order Fulfillment
Rebuilders Automotive Supply
Coventry, RI
03.2008 - 09.2009
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
- Implemented safety protocols to minimize workplace injuries and maintain a safe working environment for all employees.
- Reduced product damage by establishing thorough inspection procedures during the receiving process.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Created and enforced detailed organization processes to increase quality and service standards.
Receiving Manager
The Mill Stores
North Kingstown, RI
03.2006 - 03.2008
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Streamlined receiving processes by implementing efficient inventory management systems.
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
Education
High School Diploma -
North Kingstown High School
North Kingstown, RI06.2006
Skills
- Preventive Maintenance
- Project management
- Equipment troubleshooting
- Maintenance planning
- Work order management
- Staff management
- Safety protocols
- Predictive maintenance
- Grounds maintenance
- Team leadership
- Vendor relationship management
- Mechanical aptitude
- Facilities maintenance
- Continuous improvement
- Contractor management
- HVAC systems
- Inventory replenishment
- Apartment maintenance
- Plumbing systems
- Work Planning and Prioritization
- Decision-making
- Task delegation
- Teamwork and collaboration
- Professional and courteous
- Managing operations and efficiency
- Project planning
- Electrical systems
Certification
EPA Certification to purchase refrigerant.
Certified Pool Operator.
Timeline
Maintenance Manager
JRK Property Holdings
04.2015 - Current
Maintenance Technician / Manager
The Dolben Company
04.2011 - 04.2015
Maintenance Technician
Scalabrini Villa Nursing and Rehab
09.2009 - 04.2011
Parts Identifier / Sorter / Order Fulfillment
Rebuilders Automotive Supply
03.2008 - 09.2009
Receiving Manager
The Mill Stores
03.2006 - 03.2008
High School Diploma -
North Kingstown High School