Robert Keller
Store Associate
Millbrook,AL
Summary
Upbeat, customer-focused Sales Associate with seventeen
years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
19
19
years of professional experience
Work History
Store Associate
Army Air Force Exchange Services
Montgomery, Alabama
05.2019 - Current
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Followed loss prevention guidelines to deter theft.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Improved customer service feedback scores through outstanding service.
Kitchen Chef Assistant
Casey’s General Store
Milford, Nebraska
11.2017 - 04.2018
- Provide support and aide to the,
- Wash and Clean dishes through the shift
- Deliver pizzas when orders come in
- Hours worked 40 hours a week Full-time
- Prepared and cooked food under the head chef's direction, following recipes and cooking instructions.
- Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
- Monitored food expiration dates and removed rotated items to prevent foodborne illnesses.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
Store Associate
Army Air Force Exchange Services
Montgomery, Alabama
09.2004 - 08.2016
- Knowledgeable of the store and its procedures and utilized skills to improve the customers’ experience.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Answered telephone to give callers store information and look up order details.
- Answered questions about current promotions and resolved issues according to store policies.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Improved customer service feedback scores through outstanding service.
- Maintained attractive merchandise displays to maximize purchases.
Education
Bachelor of Arts Degree - History
Huntingdon College
05.2013
Skills
- Customer Assistance
- Product Display
- Item Ticketing and Pricing
- Merchandising and Display
- Store Policies and Procedures
- Engaging With Diverse Customers
- Available Nights, Weekends, and Holidays
- Building Customer Loyalty
- Reliable and Responsible
- Inventory and Stocking
- Product Knowledge
- Excellent Written and Verbal Communication
- Honest and Dependable
- Meeting Sales Goals
- Goal-Driven
- Friendly and Helpful
- Computer Proficiency and Microsoft Office
- Ability to Lift 40 Pounds
- Positive Customer Engagement
- Teamwork and Collaboration
References
References:
Michael Rojas
Library Technician Air University Library Maxwell/Gunter Air Force Base,
Montgomery, AL 36112
phone:334-300-5713
Ganelle Fraley
Hardlines Manager Maxwell Air Force Base 355 S. Kelly St,
Montgomery, AL 36112
Phone: 334-834-5946 (ext. 103)
Nate Turner Jr.
Human Resources Tech
Maxwell AFB Exchange Army Air Force Exchange Service
Phone: 334-262-3531 Ext #3
Interests
Activities:
, Emerge - a weekly social gathering of Huntingdon College students once a week to hang out, socialize, and listen to Bible scripture led by Campus Ministries and the campus Chaplain.
Additional Information
- Volunteer Work: , Katrina relief team from Maxwell Air Force Base, Montgomery Alabama (2005) Honors and Memberships: Alabama Historical Society Scarlet and Grey Circle (annual alumni contributor to Huntingdon College)
Music and Sports
Listen to Classical Music Wolfgang Amadeus Mozart to Ludwig Wan Beethoven to Pyotr Ilyich Tchaikovsky. Eine Kleine Nachtmusik, Moonlight Sonata 1st movement, and Symphony in E minor Alondra de la parra. I enjoy classical music during the 16th and 17th centuries they all bring a wonderful feeling to me: however; these three I mentioned earlier hit me in the right areas they bring peace, joy, relaxation to all new level for me. They bring peace and joy when I listen to them.
Baseball I played for most of my sport life: however; bowling has become my main sport and bowl as much as I played baseball. With baseball you can play up to a certain age but with bowling you can bowl as long you want and there is no age limit for bowling as long as you feel you can do it go for it. I have become as good in bowling as I was in baseball.
Timeline
Store Associate
Army Air Force Exchange Services
05.2019 - Current
Kitchen Chef Assistant
Casey’s General Store
11.2017 - 04.2018
Store Associate
Army Air Force Exchange Services
09.2004 - 08.2016
Bachelor of Arts Degree - History
Huntingdon College
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