Robert Ketzer
Philomath,OR
Summary
Dedicated Maintenance Supervisor with a proven track record in preventive maintenance, team supervision, and safety protocol compliance. Committed to enhancing operational efficiency and equipment reliability.
Experienced with managing and overseeing facility maintenance operations. Utilizes skills in preventive maintenance and troubleshooting to ensure equipment reliability and operational efficiency. Track record of leading maintenance teams and implementing effective maintenance strategies.
Overview
16
16
years of professional experience
Work History
Maintenance Supervisor
Thermal Technology LLC
Minden, NV
04.2022 - 09.2024
- Supervised maintenance team to ensure compliance with safety protocols and operational standards.
- Developed and implemented preventive maintenance schedules to enhance equipment reliability.
- Trained staff on proper use of tools and machinery to improve operational efficiency.
- Coordinated repair efforts for HVAC systems, optimizing performance and reducing downtime.
- Conducted regular inspections to identify issues, ensuring prompt resolution and system integrity.
- Collaborated with vendors for timely procurement of parts, streamlining supply chain processes.
- Led troubleshooting initiatives, diagnosing mechanical problems to minimize disruptions in operations.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
Senior Sales Technician
Friedmans Home Improvement
Petaluma, CA
04.2015 - 08.2022
- Led technical support for sales team, enhancing customer engagement and product knowledge.
- Trained junior technicians on installation procedures and troubleshooting techniques.
- Developed and implemented process improvements to streamline service delivery operations.
- Collaborated with cross-functional teams to optimize product offerings based on customer feedback.
- Provided expert recommendations on home improvement solutions, driving increased customer satisfaction.
- Mentored staff in best practices, fostering a culture of continuous learning and development.
- Expanded market reach by identifying new business opportunities and establishing strategic partnerships.
- Exceeded sales targets consistently by utilizing persuasive communication skills and expert product knowledge during presentations.
- Established trust-based relationships with key decision-makers within client organizations, fostering long-term partnerships that resulted in repeat business opportunities.
Resident Manager - Sonoma Creek Senior Housing
Burbank Housing Management
Santa Rosa, CA
07.2016 - 08.2020
- Supervised daily operations, ensuring property maintenance and resident satisfaction.
- Coordinated leasing activities, enhancing occupancy rates through effective marketing strategies.
- Managed budgeting processes, optimizing resource allocation for operational efficiency.
- Implemented safety protocols, improving compliance and reducing incidents on-site.
- Led community engagement initiatives, strengthening relationships with residents and local organizations.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
- Managed daily operations, ensuring smooth functioning of the residential complex.
Senior Project Consultant
Chloride Exide Limited
Nairobi, Kenya
02.2013 - 02.2014
- Led cross-functional teams to deliver complex projects on time and within budget.
- Developed and implemented project management frameworks to enhance efficiency and accountability.
- Mentored junior consultants, providing guidance on best practices and project execution strategies.
- Analyzed project risks and developed mitigation strategies to ensure successful outcomes.
- Evaluated project performance metrics to drive continuous improvement initiatives across teams.
- Conducted thorough project assessments to identify areas of improvement and develop actionable recommendations.
- Improved overall team performance through regular coaching, feedback, and professional development opportunities.
- Achieved project success by effectively managing resources, timelines, and budgets.
Maintenance Manager
Dean Gardens
Edinburgh, UK
06.2008 - 07.2012
- Supervised daily maintenance operations to ensure facility safety and functionality.
- Led a team in executing preventive maintenance programs, enhancing equipment reliability.
- Developed training programs for staff on best practices in equipment handling and safety protocols.
- Coordinated vendor relationships for procurement of maintenance supplies and services.
- Conducted regular inspections to uphold compliance with health and safety regulations throughout the facility.
- Supervised employee performance, preventive maintenance, and safety.
Education
Renewable Energy Consulting
European Energy Center
Edinburgh, UKUniversal Refrigerant, Gas Pipe - Appliance - HVAC
Southern Maine Community College
South Portland, MEHigh School Diploma -
Potter Valley High School
Potter Valley, CASkills
- Preventive Maintenance
- Team supervision
- Facilities maintenance
- Maintenance recordkeeping
- Troubleshooting
- Plumbing repairs
- Electrical troubleshooting
- HVAC systems
- Safety protocols
- Boiler operations
- Skilled maintenance and repair
- Hand and power tool operation
- Tools and equipment maintenance
- Professional communication
Timeline
Maintenance Supervisor
Thermal Technology LLC
04.2022 - 09.2024
Resident Manager - Sonoma Creek Senior Housing
Burbank Housing Management
07.2016 - 08.2020
Senior Sales Technician
Friedmans Home Improvement
04.2015 - 08.2022
Senior Project Consultant
Chloride Exide Limited
02.2013 - 02.2014
Maintenance Manager
Dean Gardens
06.2008 - 07.2012
Renewable Energy Consulting
European Energy Center
Universal Refrigerant, Gas Pipe - Appliance - HVAC
Southern Maine Community College
High School Diploma -
Potter Valley High School